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Coursera

The AI Edge: Unlocking AI for Sales Efficiency and Growth

via Coursera

Overview

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In this course, you'll explore the transformative role of AI in sales and personal productivity. Starting with foundational concepts, you’ll dive deep into sales intelligence, time management, and AI-powered prospecting tools. The course guides you through strategies for incorporating generative AI into your daily workflow, helping you achieve a competitive edge in sales. With practical techniques, you’ll learn how to harness AI to automate tedious tasks, enhance communication, and close sales more effectively. You’ll be introduced to key concepts like the Singularity, sales intelligence, and time discipline. The course follows a structured flow that spans from the fundamentals of AI to practical implementation strategies, ensuring that you are equipped to apply AI to real-world scenarios. As you move through the content, you'll be empowered to explore brainstorming and prioritizing AI possibilities, allowing you to start seeing and acting on AI solutions in your work. This course is ideal for sales professionals, entrepreneurs, and anyone looking to improve productivity using AI tools. Whether you're looking to increase your sales performance or manage your time more effectively, this course is perfect for those who want to integrate AI into their daily routine. No technical background is required, just a willingness to learn and apply new concepts. By the end of the course, you will be able to leverage generative AI for time management, develop AI-driven sales prospecting techniques, and implement effective discovery and closing strategies to optimize your sales processes. Copyright © 2024 by Jeb Blount and Anthony Iannarino. All rights, including for text and data mining, AI training, and similar technologies, are reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada.

Syllabus

  • The Beginning of Everything
    • In this section, we explore AI's gradual emergence and sudden impact, analyzing its historical development, real-world applications, and adoption challenges.
  • AI Everywhere, All the Time
    • In this section, we explore how AI has become a constant presence in all of our lives and examine its ongoing development.
  • The Next Level Is the Singularity Near
    • In this section, we will explore the concept of the technological singularity and its potential impact on AI's evolution.
  • The Six Million Dollar Man
    • In this section, we examine AI integration strategies, ethical considerations, and hybrid human-AI workflows to enhance professional performance and adapt to future technological advancements.
  • The Four Elements of Sales Intelligence
    • In this section, we examine how IQ, AQ, EQ, and TQ work together to improve sales agility and effectiveness.
  • Liar, Liar, Pants on Fire
    • In this section, we examine the risks of unverified AI outputs and the need for verification.
  • Robots Have Goals, Not Souls
    • In this section, we examine anthropomorphism in AI interactions, analyze risks of human-like trust, and evaluate AI's limitations in emotional and ethical contexts.
  • Beware of the Authority Bias
    • In this section, we examine authority bias in AI, emphasizing the need to evaluate data quality and apply critical reasoning to AI outputs for informed decision-making.
  • Harnessing Generative AI
    • In this section, we explore how generative AI streamlines tasks like tailored email drafting, client visitation planning, and sales report analysis. It highlights practical applications for improving efficiency and decision-making.
  • Robot Rules
    • In this section, we examine Asimov's Three Laws for robotics, ethical implications of autonomous systems, and strategies for ensuring AI safety and responsible decision-making.
  • Time Discipline
    • In this section, we explore time discipline, emphasizing self-driven choices and data-informed task prioritization to enhance productivity and align with personal and professional goals.
  • Fundamentals of Me Management
    • In this section, we explore the CEO mindset for time management, emphasizing personal responsibility, ruthless prioritization, and leveraging AI tools for productivity and impact.
  • Attention Control and Time Blocking
    • In this section, we explore attention control and time blocking to enhance focus, reduce distractions, and align work with cognitive patterns for improved productivity and sales performance.
  • Sales Day Planning, CRM, and Calendar Management
    • In this section, we explore calendar-based sales planning, CRM integration, and AI tools to enhance task management and meeting efficiency. The focus is on intentional routines for improved productivity and structured daily sales activities.
  • The First Seven Steps on Your AI Edge Journey
    • In this section, we explore the first seven steps to optimize sales time with AI. Key concepts include time audits, AI integration, and the three A's.
  • Time Investment Audit
    • In this section, we conduct a time investment audit to identify time drains, analyze activity logs, and optimize prime selling hours for improved productivity and sales effectiveness.
  • Brainstorming and Prioritizing AI Possibilities
    • In this section, we explore AI applications for email management, task prioritization, and scheduling to enhance productivity.
  • Practice and Prompts
    • In this section, we explore deliberate practice strategies, prompt design for AI tasks, and tracking progress in AI tool usage to enhance competency and efficiency.
  • If It Quacks Like a Duck
    • In this section, we examine patterns in AI-generated content, assess trustworthiness, and explore the implications of automation in professional communication.
  • Write and Edit Better
    • In this section, we explore how to improve written communication clarity and impact. Key concepts include structured writing techniques, professional credibility, and career growth through effective communication.
  • The Power of Editing
    • In this section, we explore editing strategies to enhance clarity, design AI prompts for effective revision, and analyze text structure for improved readability and professionalism.
  • AI Is a Faster Writer You Are a Better Human
    • In this section, we explore using AI to enhance human writing, analyze AI-generated text for quality, and edit output to reflect personal style and authenticity.
  • The Asynchronous Seller
    • In this section, we examine the limitations of AI-driven sales tools and emphasize the importance of human interaction in prospecting and client engagement.
  • Synchronous versus Asynchronous Prospecting
    • In this section, we explore synchronous and asynchronous prospecting methods to enhance sales engagement.
  • A Powerful Prospecting Partner
    • In this section, we explore how AI enhances prospecting by targeting the right prospects, automating tasks, and improving engagement through intent data and research.
  • Prospecting Sequences
    • In this section, we explore structured prospecting sequences to capture attention in a competitive, AI-driven environment. We focus on multi-channel messaging, cadence, and measuring effectiveness to build engagement and familiarity with prospects.
  • Targeted Lists
    • In this section, we explore creating targeted prospecting lists, defining ideal customer profiles, and using predictive scoring to enhance sales efficiency.
  • Message Matters
    • In this section, we explore AI-assisted message generation, emphasizing the balance between human empathy and machine efficiency in crafting personalized and targeted prospecting messages for effective sales outreach.
  • Slow Prospecting
    • In this section, we explore slow prospecting strategies to build long-term visibility and authority through personal branding and consistent content creation on LinkedIn.
  • Everything in Sales Begins with a Qualified Opportunity
    • In this section, we explore the importance of identifying qualified opportunities, applying systematic qualification techniques, and prioritizing high-probability prospects to ensure sales success.
  • The Art of Discovery
    • In this section, we explore discovery as the foundation of sales success, focusing on strategic questioning, stakeholder qualification, and understanding psychological factors to build trust and drive deal closure.
  • Eight Big Discovery Mistakes You Need to Avoid
    • In this section, we examine eight discovery mistakes, focusing on self-orientation, listening, and preparation.
  • Pre-Discovery Call Research
    • In this section, we explore the importance of open-ended discovery questions in sales, focusing on structured questioning, stakeholder needs analysis, and root-cause analysis to drive deal success and alignment.
  • Discovery Questions: What You Want to Learn
    • In this section, we explore AI-driven competitive analysis techniques to anticipate and address objections from prospect research. Key concepts include analyzing AI-generated comparisons and designing counter-strategies for sales success.
  • Competitive Analysis and Objection Prevention
    • In this section, we explore using AI for error checking, personalization, and team collaboration in proposal building to enhance sales outcomes in competitive environments.
  • AI-Powered Proposals
    • In this section, we explore how to use AI to improve the effectiveness and personalization of sales proposals.
  • Closing the Sale
    • In this section, we explore AI-driven closing tactics and objection handling.
  • Case Studies and Social Proof
    • In this section, we explore how social proof influences buyer behavior through case studies, testimonials, and peer validation to build trust and drive conversions.
  • Contracts and Lawyers and Terms and Conditions, Oh My!
    • In this section, we explore using AI to identify key contract clauses, analyze indemnification and payment terms, and evaluate termination and dispute resolution provisions for effective risk management.
  • AI Turns Your CRM into a Strategic Partner
    • In this section, we explore how CRM can become a strategic asset by improving sales efficiency and long-term revenue outcomes.

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