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Coursera

Partnership Strategy for Growth: The Partnership Economy

via Coursera

Overview

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Based on the best-selling book, The Partnership Economy, by David A. Yovanno. In this course, discover how modern partnerships are transforming business growth in today’s dynamic market. You'll explore how trust-based collaborations, optimized customer journeys, and strategic alliances can drive sustainable revenue. Learn to design and scale high-impact partnerships across influencer networks, SaaS ecosystems, and cross-industry collaborations. With actionable frameworks and real-world insights, you’ll transform how your organization leverages collaboration for long-term success. As businesses move beyond traditional sales tactics, this course will help you design customer journeys that integrate partnerships at every touchpoint. Learn to create meaningful relationships that enhance customer experiences and unlock new avenues for growth. You’ll also explore proven frameworks that will allow you to apply these strategies effectively in your own organization. What sets this course apart is its focus on trust-based referral networks, SaaS ecosystems, and influencer marketing. These real-world applications of partnership strategies will help businesses maximize the impact of collaboration, turning partnerships into a long-term engine for growth. This course is ideal for business leaders, marketing strategists, and growth professionals. Whether you're in business development, sales, or customer success, you’ll benefit from learning how to implement partnership management techniques. When you're done, you’ll be ready to innovate and grow your business. From The Partnership Economy Copyright © 2022 by John Wiley & Sons, Inc. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Used by arrangement with John Wiley & Sons, Inc.

Syllabus

  • Unlock Unexpected, Lasting Growth with Modern Partnerships
    • In this section, we explore how modern partnerships drive sustainable growth by aligning resources, expanding market reach, and enhancing customer lifetime value through collaborative, customer-centric value propositions.
  • Trust Is the New Black and Other Reasons Why Referral Partnerships Work
    • In this section, we explore how referral partnerships drive growth by aligning with customer behaviors and trusted networks. Strategic collaborations enhance customer experience, increase brand value, and enable enterprises to compete at a systems level.
  • How Partnerships Can Help You Meet Critical Business Goals
    • In this section, we explore how strategic partnerships enhance customer journeys by leveraging domain expertise, optimizing conversion paths, and enabling agile, scalable growth through collaborative ecosystems and shared innovation.
  • Engage Customers Wherever They Are on Their Customer Journeys
    • In this section, we explore how strategic partnerships enhance customer engagement across touchpoints by identifying key roles in customer journeys, mapping opportunities via journey maps, and aligning partner strategies with business objectives like acquisition, retention, and reengagement.
  • Six Building Blocks of Today's Partnerships
    • In this section, we explore the six building blocks of effective partnerships, emphasizing aligned incentives, shared customer experiences, and measurable outcomes to drive mutual value and long-term collaboration in real-world business ecosystems.
  • Coupon, Cashback, and Loyalty Partners: Reach New Audiences, Drive More Sales
    • In this section, we explore how cashback and loyalty partnerships like Ibotta drive revenue by aligning incentives across enterprises, affiliates, and consumers. It demonstrates strategic customer acquisition and engagement through commission-based, incentive-driven journeys.
  • Creators, Influencers, and Brand Ambassadors: The Powerful New Word-of-Mouth Play
    • In this section, we explore how authentic influencer collaborations drive consumer engagement through real-life content. It highlights the strategic use of vanity URLs and organic integration to build trust and amplify brand visibility.
  • Mass Media Publishers: When Old-School Advertising Doesn't Work Anymore
    • In this section, we explore how mass media publishers like ZMG integrate commerce content with editorial independence, using referral links and the primed consumer framework to align content with user intent across the purchase funnel while maintaining trust and authenticity.
  • Mobile Partnerships: Be Where Your Customers Are All the Time
    • In this section, we explore how API-driven mobile partnerships embed ride services into third-party apps, enhancing user experience, increasing engagement, and generating revenue through seamless, on-demand transportation access.
  • Strategic Business Partnerships: When Two Work as One
    • In this section, we explore how strategic brand-to-brand (SB2B) partnerships enhance customer experience through product integration, shared customer overlap, and loyalty program incentives, using Qantas and Airbnb as a real-world example of mutual growth and seamless service delivery.
  • Community Groups, Associations, and Cause-Based Partnerships: When the Higher Good Is Good Business
    • In this section, we explore how cause-based partnerships using cashback incentives drive customer loyalty and brand advocacy. It demonstrates designing performance-driven campaigns that align business goals with social impact, enhancing engagement and measurable community outcomes.
  • How to Get Your Partnerships Program Started
    • In this section, we explore launching a data-driven partnerships program by identifying ideal partner profiles, designing dual campaigns for sales and lead generation, and establishing a scalable process with clear KPIs to ensure measurable growth and strategic impact.
  • How Does It Feel? Creating a Beneficial Partner Experience
    • In this section, we explore how partners use DealFinder to discover products, leverage shared performance and aggregate data, and design targeted promotions to enhance audience engagement and drive conversions through intentional collaboration.
  • What About Agencies? Your Partners in Partnerships
    • In this section, we explore how strategic D2C brand partnerships, facilitated by agencies like DMi Partners, drive growth through aligned incentives, complementary audiences, and integrated conversion funnels using content, coupons, and rewards.
  • What Is Partnerships Program Maturity and How Do I Get It?
    • In this section, we explore how data-driven partnership strategies, diversified partner types, and optimized commission structures drive incremental sales and profitability by leveraging high-engagement content creators and trusted community platforms.
  • Next Steps: Envision and Plan a Durable Partnerships Program
    • In this section, we design a durable partnerships strategy using a maturity roadmap, assess partner performance and customer journey impact, and leverage competitive insights to build a scalable, data-driven framework for sustainable global growth.
  • What's Next? Prepare for the Future
    • In this section, we explore how enterprise ecosystems like HubSpot's enable scalable marketing technology through centralized data, unified interfaces, and certified integrations, empowering organizations to build resilient, customer-centric business models.

Taught by

Wiley-Expert Edge Course Instructors

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