Overview

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Organizational culture plays a critical role in shaping employee behavior, leadership effectiveness, and long-term business success. This course explores the principles and practices of assessing organizational culture and leading successful culture transformation initiatives in dynamic professional environments. Learners will gain practical insights into both quantitative and qualitative approaches to culture assessment, enabling them to identify cultural patterns, diagnose organizational challenges, and support strategic change efforts. Through structured models and leadership-focused frameworks, participants will strengthen their ability to guide teams through complex organizational transitions. What sets this course apart is its balanced combination of diagnostic methodologies, dialogic assessment techniques, and actionable change management models. The course connects theoretical foundations with practical leadership applications to prepare learners for real-world organizational change scenarios. This course is ideal for managers, HR professionals, organizational development practitioners, business leaders, and consultants involved in change initiatives. A basic understanding of organizational behavior or management concepts will be beneficial for learners taking this course. This course is part three of a three-course Specialization designed to provide a comprehensive learning pathway in this subject area. While it delivers standalone value and practical skills, learners seeking a more integrated and in-depth progression may benefit from completing the full Specialization. From Organizational Culture and Leadership. Copyright © 2017 by Edgar H. Schein. All rights reserved. Used by arrangement with John Wiley & Sons, Inc.

Syllabus

Deciphering Culture

This module explores various methods for assessing organizational culture, emphasizing the importance of aligning assessment tools with specific purposes and understanding the ethical considerations involved. Learners will examine the roles of researchers and consultants in cultural analysis, evaluate the validity of data collected, and consider the risks and benefits of internal cultural assessments.

The Diagnostic Quantitative Approach to Assessment and Planned Change

This module explores how to define and measure organizational culture using quantitative diagnostic methods. Learners will examine survey-based approaches, analyze cultural typologies, and assess the effectiveness of various tools for supporting planned organizational change. Practical examples and current software solutions are discussed to enhance understanding of culture assessment in real-world contexts.

The Dialogic Qualitative Culture Assessment Process

This module introduces the dialogic qualitative approach to assessing organizational culture, emphasizing the role of cultural elements in facilitating or impeding change. Learners will explore practical steps for conducting culture assessments, analyze real-world case studies, and reflect on the importance of self-assessment for change leaders.

A Model of Change Management and the Change Leader

This module examines foundational change management theories, focusing on how leaders can effectively guide organizations through transformation. Learners will explore key principles such as managing survival and learning anxieties, and compare different learning mechanisms for organizational change. Practical strategies for stabilizing and internalizing new behaviors are also discussed.

The Change Leader as Learner

This module explores how leaders can foster adaptive learning cultures within organizations facing rapid change. Learners will examine the evolving role of leadership in shaping organizational culture and discover strategies for navigating uncertainty and driving transformation. Key dimensions influencing learning and leadership in mature organizations are also discussed.