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Coursera

Responsible AI Strategy Foundations

Coursera via Coursera

Overview

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Build a practical foundation in responsible AI strategy by learning how generative AI works, when to use it, and how to apply it more thoughtfully in workplace settings. In this course, you’ll develop skills relevant to roles across business, operations, marketing, product, HR, and team leadership where employees are increasingly expected to use AI tools responsibly. You’ll explore core generative AI concepts, compare AI tools to other approaches for specific tasks, and examine the risks that can affect quality, trust, and compliance. This is a non-traditional, skill-based learning experience organized around real workplace tasks instead of a fixed lecture sequence. It’s designed to reflect responsibilities you may see in job descriptions and day-to-day work, from choosing the right tool for a task to recognizing bias, privacy, security, and intellectual property concerns before using generative AI. You can personalize your path based on what you already know, focus on the skills you need most, and skip content when it’s not necessary. The course curates high-quality lessons from expert instructors, selecting the strongest content for each skill so you can build practical, career-relevant responsible AI experience. By the end, you’ll be able to explain key generative AI terminology, describe how these models learn from large datasets, evaluate when generative AI is or isn’t the right fit for a task, identify common responsible-use risks, and apply organizational AI-use guidelines to realistic workplace scenarios. This course is a strong fit if you want a practical introduction to generative AI and responsible workplace use, with no technical background required.

Syllabus

  • Start Here: Get Oriented and Check Your Skills
    • Start here to learn how this skill-based course works and find your recommended starting point. You’ll take a short, ungraded diagnostic to check your current skills, then decide whether to go directly to the graded skill assessments or review targeted learning content first.
  • Job Task 1: Explain generative AI fundamentals and choose the right tool for the task
    • Use this module to build the skills for the job task Explain generative AI fundamentals and choose the right tool for the task. You’ll learn how to recognize key generative AI terms, understand at a high level how these models learn from data, and decide when generative AI is a better fit than another workplace tool. Review the lessons that match the skills you want to strengthen before completing the related graded assessment.
  • Job Task 2: Identify responsible-use risks before using generative AI
    • Use this module to build the skills for the job task Identify responsible-use risks before using generative AI. You’ll learn how to recognize bias and fairness concerns, identify privacy and security risks in prompting, and consider intellectual-property issues when working with AI-generated content. Review the lessons that match the skills you want to strengthen before completing the related graded assessment.
  • Job Task 3: Apply organizational AI-use guidelines to workplace scenarios
    • Use this module to build the skills for the job task Apply organizational AI-use guidelines to workplace scenarios. You’ll learn how to evaluate workplace AI use cases against company rules, determine when safeguards are required, and recognize when public generative AI tools should not be used at all. Review the lessons that match the skills you want to strengthen before completing the related graded assessment.
  • Wrap Up: Review Your Skill Achievement and Choose Your Next Path
    • Review the skills you practiced and demonstrated in this course, then prepare to describe them in career-relevant ways. You’ll also explore recommended skill paths that can help you continue building related job-ready skills.

Taught by

Professionals from the Industry

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