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Coursera

Reporting & Quality Assurance

Coursera via Coursera

Overview

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Strong project outcomes depend on more than tracking tasks — they require reliable data, clear reporting, and the ability to diagnose what's going wrong before small issues become costly delays. In this course, you'll build the reporting and quality assurance skills that project managers use to keep teams accountable and stakeholders informed. You'll connect live project data to Power BI to build dashboards that surface burn-down rates, velocity trends, and cost performance in one view. You'll enforce data quality in Asana by creating validation rules and running weekly audits that quantify error reduction over time. You'll also facilitate a root-cause analysis workshop, capture findings in a structured fishbone diagram, and convert workshop outputs into a tracked action plan with owners and milestones. By the end, you'll be able to translate raw project data into stakeholder-ready insights, maintain the data integrity that makes those insights trustworthy, and lead structured problem-solving conversations that produce measurable results — skills that set project managers apart at every level.

Syllabus

  • Power BI Dashboard Development - Foundation
    • Learners will build fundamental Power BI dashboard components that merge Asana project data with financial metrics for unified project visibility.
  • Stakeholder Analysis & Process Optimization - Core Application
    • Learners will present dashboard insights to stakeholders and develop data-driven process improvement recommendations based on integrated project analytics.
  • Data Validation Setup - Foundation
    • Learners will configure mandatory custom fields with dropdown validation in Asana and create automated rules that flag incomplete task data.
  • Quality Assurance Analytics - Core Application
    • Learners will run weekly audits to quantify error reduction and report trends using Asana's advanced search and reporting capabilities.
  • Root-Cause Workshop Facilitation - Foundation
    • Learners will develop skills to facilitate systematic root-cause analysis workshops that identify underlying causes of recurring project deadline issues.
  • Action Plan Development & Tracking - Core Application
    • Learners will master creating executable action plans with clear ownership and milestone tracking to ensure root-cause analysis insights drive measurable project improvements.
  • Project: Reporting & Quality Assurance
    • You will build a comprehensive Quality Assurance system that integrates Power BI dashboard reporting, Asana data quality controls, and structured root cause analysis into a single professional deliverable. Drawing on advanced reporting, data validation, and strategic problem-solving skills, learners produce an artifact that demonstrates their ability to proactively manage project quality. The deliverable is suitable for a PMO environment and mirrors real-world QA Lead responsibilities.

Taught by

Professionals from the Industry

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