Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Yale University

The Psychology of Negotiation: How to Find Elegant Trades

Yale University via Coursera

Overview

Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
This course explores the psychology, strategy, and practical application of negotiation through real-world stories, interactive negotiations with AI partners, and actionable frameworks. Rather than focusing solely on theory, the course emphasizes how people actually behave during negotiations, and how to consistently achieve better outcomes. Learners will develop a structured approach to negotiation by understanding key concepts such as BATNA, ZOPA, value creation, and “elegant trades” or “Trees.” Through engaging examples—from business deals to everyday decisions—participants will learn how to expand the pie, make smarter trade-offs, and navigate negotiations with confidence. All while taking a virtual tour of some of the most famous sites around Yale’s campus.

Syllabus

  • Elegant Trades
    • Build elegant trades that turn ordinary deals into true value-propositions—whether you’re closing a sale, landing a job offer, or negotiating with your toughest opponents: friends and family too.
  • Understand the Pie
    • Grow the pie instead of fighting over scraps. Design smart contingent contracts that turn uncertainty into bigger wins for both sides.
  • Thinking About Price (And Beyond)
    • When the pie can’t be expanded, claim your fair share. Sharpen your walk-away power so you protect your bottom line.
  • Figuring Them Out
    • Handle adversarial negotiators without getting pushed around. Then use Post-Settlement Settlements to quietly resurrect extra value after the deal is already inked.
  • Congratulations!

Taught by

Daylian Cain

Reviews

Start your review of The Psychology of Negotiation: How to Find Elegant Trades

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.