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Coursera

Professionalism in Sterile Processing/Surgical Technology

MedCerts via Coursera

Overview

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The Professionalism content in the Sterile Processing/Surgical Technology course prepares students for the professional realities of working in Sterile Processing and as a Surgical Technologist in the operating room, equipping them with the interpersonal skills, emotional resilience, and workplace behaviors essential for a long-term allied health career. Students begin by exploring realistic expectations on the job, including emotional demands of high-pressure environments, patient interactions, and foundational roles of Central Service Technicians and Surgical Technologists within the healthcare team. From there, the course examines how to build strong, effective relationships with coworkers, supervisors, and patients. Learners will study communication strategies, professional development practices, and techniques for supporting the psychosocial needs of patients. Finally, the course brings these concepts together by focusing on the professional behaviors that sustain a successful allied health career. By course completion, students will be better equipped to manage expectations, navigate workplace relationships, and conduct themselves professionally throughout their careers.

Syllabus

  • Module 1 - Expectations, Realities, and Emotions
    • This lesson explores realistic expectations on the job, including emotional demands of high-pressure environments, patient interactions, and foundational roles of Central Service Technicians and Surgical Technologists within the healthcare team.
  • Module 2 - Interactions with Coworkers, Customers, and Patients
    • This lesson examines how to build strong, effective relationships with coworkers, supervisors, and patients. Learners will study communication strategies, professional development practices, and techniques for supporting the psychosocial needs of patients.
  • Module 3 - Achieving Career Success
    • This lesson focuses on the professional behaviors that sustain a successful allied health career.

Taught by

Dean Garrison

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