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Coursera

Personality: How To Get On With Anyone

via Coursera

Overview

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This course is primarily aimed at anyone who wants to build relationships with a wide range of different types of people. From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.   What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style to improve your interactions, build your confidence and change your life? This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence and change your life. The course reveals insights into motivation and how people perceive situations.  As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results. Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. - Team members will act out their styles in team working. - Customers will act out their styles in buying situations. - Salespeople will feel more comfortable selling according to their natural style.    Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence.  Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.    Provided within the course is a questionnaire to determine your Social Interaction Style that will enable you to understand your own behavioural reactions in more detail.  The course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.  This course will help you to get on with anyone. By completing this course, you will be able to: - identify the four different Social Interaction Styles and understand how all four styles operate - recognise the Social Interaction Styles of others to understand how to get on with different styles more effectively - determine where, when and why conflict and problems may arise - assess strategies for typical situations that require you to influence and communicate with all the Social Interaction Styles - examine ways to increase your power and control when interacting with different types of people

Syllabus

  • The Challenges Around Getting On With Anyone
    • Welcome to the course "How To Get On With Anyone"! From time to time, everyone finds themselves having to deal with difficult people. In this course, you'll learn how to inspire others and build successful relationships. You can explore the psychology behind what really motivates and influences people to behave in the way that they do. The first lesson introduces and welcomes you to the course and gives the chance to determine your reasons for taking the course. In the second lesson lesson, we'll explore the messages in both verbal and non-verbal communication, the importance of listening and how conflict works in communication.
  • Behaviour and the Social Interaction Styles
    • This module introduces the four Social Interaction Styles that emerge from the way that people express their assertion and how they manage their emotions. In the first lesson, you are able to assess your own Social Interaction Style. The second lesson gives an overview of each of the four Social Interaction Styles.
  • Reactions to Pressure and Stress Responses of the Social Interaction Styles
    • This module investigates how each of the Social Interaction Styles reacts to pressure and what behaviours this drives. We then explore how each Social Interaction Style responds as pressure increases leading to stress.
  • Hints, Tips and Strategies to Get On With Anyone
    • This module introduces some hints, tips and strategies that you can consider and use to help you to get on with anyone using your knowledge and understanding of the Social Interaction Styles. The final lesson gets you to take action based on your learning from this course.

Taught by

Robin Hills

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4.7 rating at Coursera based on 29 ratings

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