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People Management Fundamentals for Better Results

Packt via Coursera

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Overview

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Master the fundamentals of people management to increase employee engagement, motivation, and productivity. Learn practical tactics to set expectations, coach employees, give feedback, and build high-performing teams that deliver consistent results. This course introduces the core principles of effective people management with a focus on improving employee engagement, motivation, and satisfaction. It explains what engagement means in modern organizations, why it matters, and why many teams face low productivity and disengagement. You will also explore global engagement trends, key barriers, and the important role managers play in shaping employee experience and performance. The course then moves into practical management tactics for everyday leadership. You will learn how to speed up team progress by removing obstacles, set clear expectations, and connect individual work to business goals. It also covers coaching techniques to develop employee skills, deliver meaningful feedback, and recognize strong performance. You will additionally learn how to create growth opportunities through on-the-job experiences that build capability and confidence. Finally, the course focuses on building a strong performance culture based on openness, innovation, and employee involvement in change. You will learn how to encourage ideas, involve teams in decisions, and sustain long-term improvements in engagement and productivity. By the end, you will have a structured, practical approach to managing people and driving consistent results. Ideal for managers, team leads, and aspiring leaders focused on improving employee engagement and team performance. Learn through practical, real-world management scenarios and actionable frameworks. Each tactic is explained with clear examples and exercises. Insights are designed for immediate workplace application. This course is based on People Management Fundamentals - Increase Employee Engagement, Productivity & Results, by Ramon Janssen. Copyright © 2017 Ramon Janssen All rights reserved. No part of this course may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews. Packt is one of the world's most prolific publishers of cutting-edge technical content. For over two decades we've made it our mission to curate and publish the knowledge of only the very best technical experts. We focus on real-world courses that help our customers get the job done, with coverage that extends across a wide range of established and cutting-edge technical topics. If you're an individual or an organisation that embraces learning by doing, Packt is the perfect fit for you.

Syllabus

  • Course Promo
    • This module provides an overview of the course program, highlighting its impact on employee engagement, productivity, and team performance. Learners will gain insight into the structure and goals of the course to better align their learning with real-world applications.
  • What Is This Program About and What Will You Learn
    • This module introduces learners to the challenges of employee engagement and the key learning outcomes of the program. It provides an overview of how to become a more effective people manager by addressing motivation and productivity issues in organizations.
  • The Basics: Employee Engagement, Motivation and Satisfaction
    • This module explores the key concepts of employee satisfaction, motivation, and engagement, and how they impact workplace performance. Learners will gain an understanding of the differences between these concepts and their role in creating a productive work environment. The module provides foundational knowledge to help improve employee well-being and organizational effectiveness.
  • Current Employee Engagement and Motivation in Companies Around the World
    • This module explores global trends in employee engagement and motivation, highlighting the impact of these factors on organizational success. It covers key statistics, common barriers, and provides learners with practical tools for analyzing engagement challenges in real-world contexts.
  • Change Starts From the Top and Your Role as a Manager
    • This module explores the critical role of managers in fostering employee engagement and shaping organizational culture. It covers the responsibilities of emerging leaders and how effective senior leadership impacts company morale and success. Learners will gain insights into building supportive work environments and leading with influence.
  • How to Get the Most Out of This Program
    • This module provides practical strategies to enhance your learning experience and apply course concepts effectively in real-world scenarios. It focuses on developing habits and techniques that maximize engagement and retention of course material.
  • Tactic #1: Accelerate Daily Progress and Remove Obstacles
    • This module focuses on strategies to enhance daily productivity by identifying and eliminating obstacles in workflows. Learners will explore how to accelerate progress and improve team efficiency through practical insights and reflective exercises.
  • Tactic #2: Set Clear Expectations
    • This module focuses on the importance of setting clear expectations in leadership, providing strategies for effective communication and reflection. Learners will gain insights into how clarity impacts team performance and develop skills to evaluate and improve their leadership practices.
  • Tactic #3: Connect the Dots to the Big Picture
    • This module explores how linking daily tasks to broader organizational goals enhances employee engagement and motivation. Learners will gain techniques to help teams understand their role in the larger picture and assess team alignment with company objectives.
  • Tactic #4: Be a Coach and Help Develop Your Employees' Skills
    • This module explores the role of coaching in leadership, focusing on how to support employee development through effective communication and feedback. Learners will gain insights into identifying their coaching style and applying techniques to improve team performance. By the end, they will be equipped with practical strategies to foster growth in their teams.
  • Tactic #5: Give Feedback, and Reward and Recognize Good Performance
    • This module explores the importance of feedback and recognition in driving employee motivation. It provides strategies for delivering effective feedback and designing meaningful recognition practices. Learners will also engage in an exercise to assess current feedback practices in their organizations.
  • Tactic #6: Provide On-the-Job Opportunities for Your Employees to Develop
    • This module explores how on-the-job opportunities can enhance employee learning and engagement. It covers strategies for designing development activities that build skills and confidence. Learners will also reflect on current practices in their teams to improve growth opportunities.
  • Tactic #7: Be Open to Innovative Ideas
    • This module explores the importance of fostering innovation in the workplace and provides strategies to create an environment where creative ideas can thrive. Learners will gain insights into how open-mindedness drives engagement and growth, and they will also learn to assess their team's openness to new ideas.
  • Tactic #8: Successful Change Management Involves Employees
    • This module explores the critical role of employee involvement in change management, providing strategies for engagement and self-reflection on current change practices. Learners will gain insights into how to foster collaboration and improve organizational adaptability through employee participation.
  • Summary and What's Your Next Step?
    • This module guides learners through a structured review of key course concepts and helps them develop a clear plan for applying leadership strategies in real-world scenarios. It focuses on identifying actionable steps and reflecting on personal growth as a people manager.

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