Overview

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This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Learn how to navigate the complexities of Google Workspace, a suite of productivity tools designed for businesses and organizations. This course will guide you through the foundational knowledge of Workspace, including its core applications and the Admin Console. You will gain a deep understanding of the various tools available within Google Workspace and how they empower teams to collaborate effectively. As the course progresses, you will be introduced to essential administrative tasks, such as domain setup and DNS configuration, which are crucial for optimizing your organization's use of Google Workspace. You will also learn how to manage users and organizational units, along with implementing robust email authentication methods for security. This course is perfect for those looking to expand their expertise in Google Workspace administration, especially for IT professionals aiming to streamline productivity within their organization. With practical, hands-on exercises and real-world examples, you'll gain the necessary skills to succeed in the world of Google Workspace. No prior experience is required, making it suitable for beginners and those looking to expand their technical knowledge. By the end of the course, you will be able to configure Google Workspace, set up your domain, manage user accounts, apply security measures, and effectively utilize the Admin Console to optimize the workspace environment for your team.

Syllabus

Course Introduction

In this module, we will provide an overview of the course structure, highlight key learning areas, and give you an understanding of the certification exam. You will be introduced to the tools, concepts, and skills required to excel as a Google Workspace Administrator. This section sets the stage for your comprehensive journey through Google Workspace.

Introduction to Google Workspace

In this module, we will dive into the fundamentals of Google Workspace, focusing on its core applications and their impact on collaboration and productivity. You will explore its ecosystem and how it compares to other platforms, including Microsoft 365. By the end, you’ll have a firm grasp on navigating the Admin Console and utilizing its tools effectively.

Workspace Domain Setup & DNS Settings

In this module, we will guide you through setting up your Google Workspace account and verifying your domain. You’ll gain hands-on experience with configuring DNS records and implementing key email authentication methods to ensure a secure and functional workspace. By the end, you'll be equipped to manage domain settings and ensure smooth communication within your organization.

User and Organizational Unit Management

In this module, we will cover how to manage user accounts and organizational units (OUs) in Google Workspace. You’ll learn how to configure policies and settings at the OU level to control user access. Additionally, we’ll walk you through securing your organization by enabling two-factor authentication and other recovery features for your users.