Agile Scrum Master Level II – Certification & Mock Exams

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Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Paid Certificate Available
Duration & workload

9 hours 5 minutes
Sessions

On-Demand
Subtitles

English

Found in

Overview

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This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Embark on an immersive journey that prepares you for the Professional Scrum Master II (PSM II) certification. By combining theory with practical application, this course enhances your expertise in Scrum methodologies, equipping you to lead teams effectively in Agile environments. Whether you're aiming to improve your team's performance, gain confidence in handling Scrum challenges, or master advanced Scrum practices, this course is designed to help you build the right skills. The course is organized into well-structured modules that focus on the critical aspects of Scrum, starting with Empiricism and moving through Scrum values, self-management, Scrum team dynamics, and Scrum events. As you progress, you'll learn how to apply Scrum in real-world situations and tackle common challenges Scrum Masters face. From facilitating effective Scrum events to managing the Product Backlog and scaling Scrum, each module reinforces key concepts and provides practical solutions. This course is ideal for intermediate-level Scrum Masters who are looking to deepen their knowledge and prepare for the PSM II certification. While no formal prerequisites are required, prior experience with Scrum and the fundamentals of Agile practices is recommended. The content is designed for those looking to elevate their Scrum expertise and advance their careers as Scrum Masters. By the end of the course, you will be able to apply advanced Scrum techniques, manage teams effectively, facilitate Scrum events, optimize product backlog management, and implement solutions for scaling Scrum in large organizations.

Syllabus

Introduction

In this module, we will introduce you to the structure of the PSM II® certification and guide you through the necessary steps to access and purchase the exam. You will also discover complementary resources that enhance your understanding of Scrum practices and answer frequently asked questions to ensure you're fully prepared for the exam.

Empiricism in Scrum

In this module, we will explore the core concept of empiricism in Scrum, including its importance in iterative progress and decision-making. You'll learn how empirical process control pillars—transparency, inspection, and adaptation—are applied in Scrum, and how they can enhance your team's efficiency and results.

Understanding Scrum Values

In this module, we will dive deep into the five core Scrum values and their impact on team dynamics and collaboration. You will explore various situations that test these values, learning how to effectively apply them to resolve conflicts and enhance team cohesion.

Explaining Scrum Team

In this module, we will explain the structure and dynamics of Scrum teams, emphasizing the roles and responsibilities of each team member. You will gain insights into overcoming challenges faced by Scrum teams and learn how to scale Scrum to handle larger projects or multiple teams effectively.

Understanding Self-Management

In this module, we will explore the concept of self-management, focusing on how Scrum teams can become more autonomous and self-directed. You will learn practical strategies for fostering self-management, including setting boundaries, using timeboxing, and supporting team accountability.

Exploring Scrum Events

In this module, we will dive into Scrum events and their significance in driving collaboration, focus, and accountability within Scrum teams. You will learn about each event's structure, its ideal duration, and best practices to ensure your Scrum events are both productive and efficient.

Grasping the Scrum Artifacts

In this module, we will explore the three primary Scrum artifacts and their role in ensuring transparency and alignment. You'll learn when to review artifacts, who has authority to modify them, and how to leverage them for consistent and high-quality delivery.

Definition of Done

In this module, we will explore the Definition of Done (DoD) and its critical role in maintaining product quality and consistency. You will learn how to define, apply, and modify the DoD in various Scrum scenarios, including scaling Scrum and managing complex product increments.

Scrum Master as a Facilitator

In this module, we will focus on the Scrum Master’s role as a facilitator, exploring techniques to guide Scrum events and foster productive team collaboration. You will gain practical insights on handling common challenges and improving team dynamics through effective facilitation.

Scrum Master as a Coach and Mentor

In this module, we will explore the Scrum Master’s dual role as both a coach and a mentor. You will learn how to support and guide team members and the Product Owner to develop their skills, ensuring continuous improvement and long-term Scrum success.

Managing the Product Backlog

In this module, we will focus on effective management of the Product Backlog, including how to prioritize items and ensure they are ready for Sprint Planning. You’ll also learn best practices for managing dependencies, handling changes, and keeping the Product Backlog aligned with stakeholder needs.

Engaging with Stakeholders and Customers

In this module, we will cover the importance of engaging stakeholders and customers in the Scrum process. You will learn how to manage stakeholder expectations, build relationships, and ensure their active participation to enhance the success of the project.

Reducing Risk with Scrum

In this module, we will examine how Scrum reduces risks and helps teams adapt quickly to change. You will learn how to identify risks such as technical debt and stakeholder pressure, and how to manage them effectively to maintain a healthy and productive Scrum environment.

Leadership, Culture, and Organization Design

In this module, we will explore the leadership qualities that define an effective Scrum Master and the impact of organizational culture on Scrum practices. You will learn how to foster a culture that supports Scrum values and ensures successful Scrum adoption across your organization.

Exam Tips for Scrum Certification

In this module, we will provide valuable exam tips to help you prepare for the PSM II® certification. You’ll learn how to focus on critical areas, manage your time effectively during the exam, and practice with mock questions to increase your confidence and performance.