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Coursera

Microsoft 365 Groups, Domains, and Client Connectivity

Whizlabs via Coursera

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Overview

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Build practical skills for managing Microsoft 365 groups, configuring custom domains, and supporting client connectivity in Microsoft 365 environments. In this course, you’ll learn how different Microsoft 365 and Microsoft Entra group types support collaboration, access management, licensing, and administration. You’ll also explore dynamic groups and how membership can be automatically managed based on user or device attributes. You’ll learn how to manage groups using the Microsoft 365 admin center and PowerShell, restore deleted groups, configure group-based licensing, and establish group naming policies and governance practices. Group-based licensing can automatically assign or remove licenses as users are added to or removed from groups. The course also covers custom domain planning and verification, DNS requirements, split DNS considerations, automatic client configuration, connectivity protocols, Outlook connectivity, and network configuration. You’ll explore the Microsoft Remote Connectivity Analyzer and Microsoft 365 Support and Recovery Assistant to help troubleshoot common connectivity and configuration issues. Through conceptual explanations and practical demonstrations, you’ll develop the knowledge needed to manage Microsoft 365 groups, domains, licensing, governance, and client connectivity in real-world organizational environments. What You Will Learn: * Manage Microsoft 365 and Microsoft Entra groups and dynamic groups. * Apply group-based licensing and group governance policies. * Configure Microsoft 365 domains, DNS, and client connectivity. * Troubleshoot Microsoft 365 connectivity and configuration issues. Skills You Will Gain: * Microsoft 365 Groups * Microsoft Entra ID Groups * Dynamic Groups * Group Management * Group-Based Licensing * Microsoft 365 Governance * PowerShell * Group Naming Policies * Custom Domains * Domain Verification * DNS * Split DNS * Client Configuration * Connectivity Protocols * Outlook Connectivity * Network Configuration * Microsoft Remote Connectivity Analyzer * Microsoft 365 Troubleshooting * Microsoft 365 Administration Who Is This Course For? * Microsoft 365 Administrators * Microsoft Entra Administrators * Cloud Administrators * Microsoft 365 Support Professionals * IT Administrators * Systems Administrators * Messaging Administrators * Network Administrators * Cloud and Infrastructure Engineers * IT Professionals responsible for Microsoft 365 environments Course Format This course combines conceptual explanations with practical demonstrations to help learners understand Microsoft 365 group management, governance, domain configuration, and client connectivity. You’ll begin by exploring Microsoft 365 groups, group types, and dynamic membership. You’ll then learn how to manage groups, assign licenses, use PowerShell, restore deleted groups, and apply naming policies. The course then moves into Microsoft 365 domain and DNS configuration. You’ll explore domain verification, DNS records, automatic client configuration, connectivity protocols, Outlook connectivity, and network configuration. Practical demonstrations using Microsoft 365 administration and connectivity tools help learners connect these concepts to real-world administration and troubleshooting scenarios.

Syllabus

  • Microsoft 365 Groups and Dynamic Groups
    • In this section, you'll explore Microsoft 365 Groups and Dynamic Groups, learning how groups simplify collaboration, access management, and user organization. You'll begin by understanding the need for groups and the different group types available in Microsoft 365. As you progress, you'll explore the characteristics and use cases of Microsoft 365 group types. Through guided demonstrations, you'll gain practical experience creating and managing different types of groups. The section further introduces Dynamic Groups, helping you understand how membership can be automatically managed based on defined user or device attributes. Through a practical demonstration, you'll learn how to configure and use Dynamic Groups. By the end of this section, you'll have a solid understanding of Microsoft 365 Groups and Dynamic Groups, enabling you to organize users, manage access, and automate group membership effectively.
  • Microsoft 365 Group Management and Governance
    • In this section, you'll explore Microsoft 365 Group Management and Governance, learning how to manage groups, assign licenses, and apply governance policies. You'll begin by understanding group-based licensing and gain practical experience assigning licenses through groups. As you progress, you'll explore creating groups using PowerShell and learn how to restore deleted groups when needed. These capabilities help streamline group administration and recovery. The section further introduces Microsoft 365 Group Naming Policies, including key considerations and administrator overrides. Through guided demonstrations, you'll learn how naming policies help maintain consistent and organized group management. By the end of this section, you'll have a solid understanding of group-based licensing, PowerShell administration, group recovery, and naming policies, enabling you to manage Microsoft 365 groups efficiently and consistently.
  • Microsoft 365 Domain, DNS, and Client Connectivity
    • In this section, you'll explore Microsoft 365 domain configuration, DNS, and client connectivity. You'll begin by learning how to plan and verify a custom domain, understand split DNS issues, and explore how automatic client configuration works. As you progress, you'll explore the DNS records and connectivity protocols required for Microsoft 365 client configuration. You'll also learn how Outlook connectivity works in both cloud-only and hybrid deployments. The section further introduces Microsoft 365 network configuration and the Microsoft Remote Connectivity Analyzer. Through a practical demonstration, you'll gain experience troubleshooting connectivity issues and validating Microsoft 365 configurations. By the end of this section, you'll have a solid understanding of Microsoft 365 domain, DNS, network, and client connectivity, enabling you to configure and troubleshoot connectivity effectively.

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