Map Deal Stakeholders

Overview

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Map Deal Stakeholders is an intermediate-to-advanced short course within the B2B Sales Negotiation: Leveraging AI Professional Certificate. It is designed for sales professionals with prior experience in B2B or enterprise sales who want to improve how they navigate multi-stakeholder buying environments. Learners should already be familiar with basic sales cycles, deal stages, and pipeline reviews. The course focuses on identifying the three core roles in complex deals economic buyer, technical buyer, and user champion and translating those roles into a practical influence–interest map. Rather than listing contacts, you will learn to justify who holds authority, who carries risk concerns, and where deals are most vulnerable. By the end, you will be able to analyze stakeholder systems more realistically and design smarter engagement and negotiation strategies.

Syllabus

Identify the Three Stakeholder Roles That Shape Most Enterprise Deals

This module builds the recognition foundation needed to map stakeholders correctly. Learners learn what the economic buyer, technical buyer, and user champion roles do in a deal (authority, risk ownership, adoption pull) and how those roles show up in realistic sales evidence like call notes, objections, and meeting behavior. The lesson focuses on correct identification under ambiguity—because titles alone are unreliable. Learners finish the lesson able to assign roles confidently and justify their reasoning in sales terms.

Build the Influence–Interest Map That Guides Engagement and Negotiation

This module converts role recognition into a usable planning artifact: an influence–interest map. Learners learn how to separate influence (power over the outcome) from interest (level of care and engagement) and how to place stakeholders based on case evidence. The lesson emphasizes usefulness: the map should tell you who to prioritize, who to align, who to de-risk, and where the deal is vulnerable.