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Johns Hopkins University

Influencing without Authority

Johns Hopkins University via Coursera

Overview

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Influence is a critical leadership skill - especially when you don’t have formal authority. In this course, learners develop practical strategies to coach, motivate, and influence peers, stakeholders, and cross-functional teams to achieve shared goals. Through real-world frameworks and applied scenarios, learners explore how to build a coaching culture, foster psychological safety, and communicate with clarity and credibility. The course introduces structured coaching processes, including goal setting, feedback, and performance conversations, alongside proven influence tactics grounded in power, persuasion, and social dynamics. Learners will practice using tools such as coaching frameworks, reflection journals, and influence mapping to guide conversations and decision-making. By the end of the course, learners will be able to lead through influence, navigate complex workplace relationships, and drive alignment without relying on positional authority. This course is ideal for professionals seeking to strengthen leadership, coaching, and stakeholder management skills in modern organizations.

Syllabus

  • The Coaching Culture
    • In this module you will learn to coach your direct reports and peers to ensure clarity in work expectations, support internal motivation, and correct performance shortfalls. You will also learn how to influence others – even those over whom you have no authority – to support your shared goals.
  • The Coaching Process
  • Influence

Taught by

Illysa Izenberg

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