Google, IBM & Meta Certificates – 40% Off
One plan covers every Professional Certificate on Coursera.
Unlock All Certificates
If your emails aren’t reaching the inbox, your campaigns can’t succeed. This course teaches you how to improve email deliverability by understanding the signals, systems, and technical setup that determine inbox placement.
You’ll begin by learning how sender reputation is built and evaluated. You’ll analyze key metrics like bounce rates, spam complaints, and engagement patterns to identify early warning signs of deliverability issues. Then, you’ll apply practical strategies to improve inbox placement, including list hygiene, re-engagement workflows, and send cadence optimization.
As you progress, you’ll explore the technical foundation of deliverability. You’ll learn how authentication protocols like SPF, DKIM, and DMARC verify your identity and impact how email providers handle your messages. You’ll also audit deliverability performance using tools like HubSpot and Mailchimp.
Through hands-on labs and realistic scenarios, you’ll practice diagnosing problems, cleaning contact lists, and recommending improvements. By the end of this course, you’ll be able to proactively manage deliverability, protect sender reputation, and ensure your emails consistently reach your audience.
This course is ideal for email marketers, CRM specialists, and digital marketers who want to improve campaign performance by strengthening deliverability fundamentals.