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Johns Hopkins University

Healthcare Delivery for Medical Practice Managers

Johns Hopkins University via Coursera

Overview

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Welcome to the Healthcare Delivery in Ambulatory Healthcare Management course! This course provides you with a comprehensive understanding of the various aspects of healthcare delivery within the dynamic field of ambulatory healthcare management. This course is designed for learners with little to no experience in this field, and welcomes all those interested in learning more about medical practice management. Throughout this course, you will explore key topics that are crucial for effectively managing healthcare delivery. You’ll cover the locations of care, including hospitals, ambulatory clinics, virtual care, nursing homes, and other healthcare settings. Additionally, you will delve into practice management, population health, care management, case management, and the distinction between primary and specialty care. By the end of this course, you will have the knowledge and skills necessary to navigate the complex landscape of healthcare delivery in ambulatory settings. Join us on this learning journey to enhance your understanding of ambulatory healthcare management and its impact on patient care, population health, and overall healthcare outcomes.

Syllabus

  • Budgeting and Finance Basics
    • In this module, you will learn how sound budgeting practices can enhance the financial health of an ambulatory practice. You will explore key budgeting concepts, including revenue, expenses, and forecasting, to build a solid foundation in financial management. By reviewing the essential information needed to develop a practice budget, you will gain practical skills in budget planning and oversight. You will also learn strategies to effectively collaborate with your finance team, ensuring financial decisions align with practice goals. By the end of this module, you will have the knowledge and confidence to manage budgets efficiently and support the long-term success of your practice.
  • Practice Management
    • This module focuses on the critical aspect of practice management within ambulatory healthcare organizations. Learners will explore key components of practice management, including operations, financial management, staffing, and patient flow. We will delve into strategies for optimizing practice efficiency, enhancing patient experience, and ensuring regulatory compliance.
  • Population Health
    • In this module, learners will examine the concept of population health and its significance in ambulatory healthcare management. We will explore methods for assessing population health needs, developing preventive care initiatives, and implementing interventions to improve health outcomes. You will also learn about collaborative approaches involving community partnerships to address population health challenges.
  • Care Management vs. Case Management and Primary vs. Specialty Care
    • The final module of the course focuses on care management, case management, and the distinction between primary and specialty care. Learners will gain insights into care coordination strategies, case management models, and the role of technology in facilitating effective care management. We will also explore the characteristics and responsibilities of primary care providers and specialists, understanding the importance of collaboration and referral systems.

Taught by

Maura McGuire, MD, CPC, FACP and Michelle J. Campbell

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