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Coursera

Generative AI for Managers & Decision-Makers Training

via Coursera

Overview

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Master Generative AI for managers and decision-makers with this beginner-friendly training covering GenAI fundamentals, decision-making, responsible AI, business use cases, AI operating models, and rollout strategies. Build practical skills in creating decision briefs, decision memos, risk registers, pilot playbooks, prompt libraries, and QA checklists while learning to identify high-value AI use cases and scale GenAI programs effectively. By the end of this course, you will be able to: - Build GenAI foundations and improve decision-making quality - Create decision briefs, risk registers, and responsible AI use cases - Identify high-value AI use cases across business functions - Develop AI operating models and 30–60–90 day rollout plans - Select pilot workflows using structured scorecards - Create pilot playbooks, prompt libraries, and QA checklists - Apply responsible AI governance and manage decision risks - Support effective GenAI adoption, scaling, and business implementation Ideal for managers, leaders, decision-makers, and business professionals. No prior Generative AI experience is required.

Syllabus

  • Foundations of GenAI for Managers and Decision-Making
    • Build a strong foundation in Generative AI for managers and decision-makers by exploring why GenAI matters, decision-making fundamentals, and manager mental models for improving decision quality. Learn to identify common failure modes, decision risks, and potential challenges when applying GenAI. This module equips leaders with essential GenAI knowledge to make informed, effective, and responsible decisions.
  • Building the Decision Brief and Responsible AI Use Cases
    • Develop practical skills in building decision briefs and applying Generative AI to responsible business use cases. Learn to create decision memos and risk registers using real numbers, identify high-value AI use cases across functions, and apply responsible AI governance. Through practical demonstrations, develop pilot communication artefacts that support informed decision-making, effective risk management, and responsible GenAI adoption.
  • Scaling and Rolling Out AI Programs
    • Scale and roll out Generative AI programs by learning how to build AI operating models, select pilot workflows using scorecards, and develop structured AI rollout plans. Explore the 30–60–90 day AI rollout framework and create practical pilot playbooks, prompt libraries, and QA checklists. This module equips managers with practical strategies to scale AI programmes, improve adoption, and drive effective GenAI implementation.

Taught by

Priyanka Mehta

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