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Coursera

Strategic AI Communication

Coursera via Coursera

Overview

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This course develops the prompting fluency that underpins every other AI-augmented skill. You will learn to frame problems for AI, design prompts from basic to advanced techniques, run iterative refinement across professional domains, and orchestrate multi-step prompt workflows with built-in quality checkpoints. You will decompose complex problems into sequenced queries, configure AI parameters to control style and accuracy, inject context for sharper outputs, and connect multiple AI tools into a single automated workflow. Along the way you will build a domain-adapted prompt library and a working orchestration for a real professional task. You will practice with generative AI chat interfaces such as ChatGPT, Claude, and Gemini, prompt engineering platforms, and Coursera Coach. This course pairs well with any role that produces analysis, writing, research, or communication.

Syllabus

  • Problem Framing for AI: Asking the Right Questions
    • Learn to explore the use of Generative AI (GenAI) as a strategic tool for employees. It guides users on setting up a GenAI playground, crafting effective prompts, and critically evaluating model responses. The course demonstrates GenAI's capabilities in handling queries and acting as a thought partner, with practical exercises and readings to enhance understanding.
  • Prompt Design: From Basic to Advanced Techniques
    • You'll learn to create an AI-powered Assistant using the ChatGPT Playground Graphical User Interface. By delving into the tool's key parameters, you'll learn how to effectively guide AI text generation and ensure your AI assistant provides contextually appropriate medical advice.
  • Iterative Querying: Refining AI Outputs Across Domains
    • Learn how Generative Artificial Intelligence (GenAI) is revolutionizing the field of market research. This course offers an in-depth understanding of the capabilities of GenAI in this domain and provides practical strategies for leveraging these powerful tools in day-to-day market research activities.
  • Prompt Orchestration: Multi-Step AI Workflows
    • Learn to connect prompts and AI tools into reliable multi-step workflows, coordinate multi-turn agent orchestration, and place quality checkpoints between stages. Build a prompt chain across multiple tools, run an orchestration sequence, and validate outputs at each stage to turn one-off prompting into repeatable, quality-controlled automation.
  • Project Module: Domain-Adapted Prompt Orchestration Solution
    • You'll build a domain-adapted prompt orchestration solution for a real professional task in your own field, combining a decomposed query plan, tested domain-adapted prompt templates, and a multi-step orchestration with quality checkpoints. Using ChatGPT (your own account), you'll assemble these into a single documented solution and reflect on its performance. This project produces a portfolio-ready artifact that demonstrates end-to-end prompting fluency.

Taught by

Professionals from the Industry

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