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Coursera

Collect Feedback Easily

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Overview

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You will be introduced to a real world application of Confluence which will help you understand and apply Confluence features that support collaboration and feedback collection. You will first explore how inline comments keep discussions directly connected to page content, enabling teams to ask questions, share input, and suggest changes without disrupting a document’s structure. You will also be introduced to the Poll macro as a simple, effective way to gather group input and make quick decisions. You will see the use of coached explanations, screencasts, practical examples, quizzes, and graded assessments. You will compare how these two different feedback tools serve different purposes and work together in collaborative workflows across projects. Learning is reinforced as you will create a basic poll to collect team votes on a meeting time, showing how Confluence can streamline communication and improve alignment. You will be able to capture feedback efficiently and support everyday team decision-making using Confluence.

Syllabus

  • Understanding Feedback Options in Confluence
    • You will explore how Confluence supports both qualitative and quantitative feedback. You will also compare inline comments and polls, and learn when each method is most effective in real IT team workflows.
  • Applying Polls to Collect Team Input
    • You will practice adding a Poll macro in Confluence, configuring time options, and notifying teammates to participate—mirroring a real IT manager task.

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ansrsource instructors

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