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Coursera

Build and Govern an IPA Center of Excellence

via Coursera

Overview

Google, IBM & Meta Certificates – 40% Off
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Build and govern an Intelligent Process Automation (IPA) Center of Excellence that transforms automation pilots into a scalable, responsible enterprise program. This course is designed for business professionals, automation practitioners, and teams involved in IPA governance, implementation, and enterprise adoption. You'll learn how to evaluate automation opportunities based on feasibility, business value, strategic alignment, and complexity. Explore bot governance, identity management, least-privilege access, responsible AI controls, ethical considerations, human oversight, and workforce impact. Discover how reusable automation practices support enterprise scaling. Learn to measure IPA performance and business value, apply process and task mining to identify improvements, and define team roles and responsibilities. You'll also examine data governance, security controls, adoption challenges, and operational risks to support reliable automation growth. By the end of the course, you'll be able to assess automation opportunities, evaluate governance and security controls, analyze IPA performance, and recommend strategies for responsible enterprise adoption. What makes this course distinctive is its end-to-end approach to building an IPA Center of Excellence, connecting opportunity assessment, responsible automation, value measurement, and governance to sustainable enterprise scaling.

Syllabus

  • Building the IPA Foundation
    • Evaluate automation opportunities, establish bot governance and responsible AI controls, and apply reusable practices for enterprise scaling.
  • Governing and Growing IPA
    • Measure business value, use mining techniques to find improvements, define team roles, and manage data, security, and adoption risks.

Taught by

TSV Learning

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