This course equips professionals with the skills to adapt to different managerial styles, enhance communication, and improve relationships with supervisors to boost career growth and workplace success.
Effective performance management is critical for building a high-performing workforce, yet difficult conversations often create challenges for both managers and employees. Without the right strategies, these discussions can lead to misunderstandings, decreased morale, and missed opportunities for growth. This training equips professionals with the skills needed to navigate complex performance conversations with confidence, fostering a culture of accountability, trust, and continuous improvement.
By focusing on emotional intelligence, data-driven decision-making, and strategic communication, this course helps leaders and HR professionals address performance concerns while maintaining positive workplace relationships. Participants will learn how to manage their own emotional triggers, use objective data to support their discussions, and apply proven techniques to communicate with clarity and empathy. These skills are essential for mitigating conflict, improving engagement, and ensuring that performance feedback leads to meaningful development.
Organizations that prioritize effective performance conversations experience increased productivity, stronger employee engagement, and reduced turnover. This course provides practical, results-driven techniques to enhance communication, promote transparency, and establish a framework for professional growth. By mastering these strategies, participants will be equipped to turn difficult conversations into opportunities for motivation, collaboration, and long-term success.
Course Outcomes:
- Discover how to apply techniques that foster proactive communication and constructive relationships with managers.
- Learn how to create actionable strategies to align work styles with manager preferences, facilitating improved collaboration and career advancement.
- Knowledge of assessing and responding to manager work preferences, including collaboration and autonomy, to enhance teamwork and project outcomes.
- Learn how to adapt communication styles to align with manager preferences, promoting transparent and productive interactions.
- Discover how to recognize and describe the characteristics of five common types of challenging managers and navigate these styles to improve team morale and productivity.
Who should register for this course?
This course is designed for a wide range of professionals, including:
- Team Members: Individuals looking to enhance their relationships with supervisors and improve team collaboration.
- New Employees: Those new to the workforce want to understand how to manage upward from the start of their careers effectively.
- Mid-Level Managers: Leaders seeking to refine their upward management skills to foster better relationships with their managers and enhance team dynamics.
- Project Managers: Professionals aiming to improve communication and collaboration with stakeholders and leadership to ensure project success.
- HR Professionals: Those interested in understanding managerial styles and communication strategies to support employee development and engagement.
Whether starting your career or looking to advance your management skills, this course offers valuable insights applicable across various roles and industries.
Agenda
Introduction to Managing Upwards: This course will begin with an overview of the importance of upward management and its impact on career development and workplace dynamics.
Understanding Your Manager's Preferences: Dive deep into identifying and understanding the various managerial styles and preferences, emphasizing how these insights can enhance your working relationship.
Strategies for Building a Stronger Partnership with Your Manager: Explore actionable strategies to strengthen your partnership with your manager, focusing on communication, collaboration, and goal alignment.
Managing Different Types of Managers: Learn to recognize and navigate the five common types of challenging managers, equipping yourself with strategies to improve team morale and productivity.
Please note:
- All courses are virtual. Once you have registered, you will receive an email within 24-48 hours with all training materials. All workbooks will be attached to the registration confirmation email. Please be sure to download it. If a course has a pre-assignment, please complete it before the training session begins.
- Please ensure the accuracy of your email address and regularly check your spam or junk folders for communications regarding upcoming courses. If you encounter any technical difficulties, please contact our team at least five business days prior to the course start date for prompt assistance. Failure to verify your email address or report technical issues promptly will impact your enrollment, as refunds will not be issued.
- SHRM and HRCI Course Certificates: For all SHRM and HRCI-certified live training sessions, you must be logged in for the entire session to receive a certificate of completion. You will receive your certificate of completion within five business days after verifying your attendance. If you still need to receive your certificate of completion, please email [email protected].
