If you're preparing for a career as an entry-level information technology (IT) specialist or computer support technician, the CompTIA® A+® Certification course is your foundational step. This course builds upon your existing experience with personal computer (PC) software and hardware to provide you with essential skills and knowledge you'll apply daily on the job. You'll gain the fundamental competencies required to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
The CompTIA A+ course offers value in multiple professional settings. Whether you work in a mobile or corporate environment demanding high-level customer interaction where communication and training are paramount, or in a technical environment with minimal customer contact focused on hardware management, this course equips you with the knowledge and skills necessary for success as an A+ technician. It can also support your preparation for CompTIA A+ certification examinations (220-901 and 220-902), enabling you to become a CompTIA A+ Certified Professional.
Course Objectives:
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. Specifically, you will:
- Identify hardware components found in personal computers and mobile digital devices.
- Identify basic operating system components and their functions.
- Identify networking and security fundamentals.
- Identify professional operational procedures that IT technicians should follow.
- Install, configure, and troubleshoot display devices.
- Install and configure peripheral hardware components.
- Manage system components effectively.
- Manage data storage systems.
- Install and configure Microsoft Windows operating systems.
- Optimize and maintain Microsoft Windows systems.
- Work with alternative operating systems.
- Identify hardware and software requirements for different client environments.
- Identify network technologies.
- Install and configure networking capabilities.
- Support mobile digital devices.
- Support printers and multifunction devices.
- Identify security threats, vulnerabilities, and security controls.
- Implement security control measures.
- Troubleshoot system-wide technical issues.
Ideal Student Profile:
This course is designed for people with basic computer user skills who are seeking entry-level positions as IT technicians. It's also ideal for those pursuing CompTIA A+ certification who need to prepare for the 220-901 and 220-902 certification examinations.
Prerequisite Knowledge:
You should have fundamental computer user skills, be comfortable completing tasks in Microsoft® Windows® environments, be able to search and browse the Internet effectively, and possess basic knowledge of computing principles and concepts.
