Built on the foundational principles from the book AMA Business Boot Camp, which was edited by Edward T. Reilly, former President and CEO of the American Management Association, this comprehensive program delivers time-tested management knowledge.
This virtually delivered course draws upon decades of trusted training expertise and wisdom, covering the most critical and essential management skills, tools, and strategies needed in today's business environment. Prior to beginning the course, participants complete the Golden Personality Type Profiler to develop deeper insight into their own communication patterns and behavioral preferences, as well as those of their colleagues and direct reports. Throughout each lesson, participants reference these results to identify specific areas for personal and professional development, enabling them to return to their roles as more confident managers and communicators equipped with renewed capabilities and self-assurance.
Course Coverage Overview:
Lesson 1: The Role of a Manager
- Leveraging the Golden Personality Type Profiler to recognize personality types and their influence in workplace dynamics
- Recognizing the eight critical roles that managers must perform in their organizations
- Choosing appropriate communication approaches for different situations and team members
- Establishing a workplace culture that inspires and motivates employees
Lesson 2: Performance Management
- Building effective hiring and selection processes
- Using coaching techniques to enhance individual and team performance
- Delegating responsibilities strategically for employee development
Lesson 3: Project Management
- Implementing tools and methods for effective project planning
- Balancing six critical factors: time, cost, scope, risk, resources, and quality
- Recognizing the human element and interpersonal dimensions of project management
- Establishing a clear project scope, understanding constraints, and defining deliverables
- Implementing proven best practices to successfully execute and complete projects
Lesson 4: Strategic Planning, Thinking, and Leadership
- Building a strategic mindset to navigate and succeed through continuous organizational change
- Implementing the Strategic Frame of Reference methodology to guide strategic decision making
- Crafting a clear and compelling organizational vision
- Using SWOT analysis to identify and create strategic competitive advantages
Learning Objectives
- Evaluate your personal core management competencies and current skill level
- Examine how understanding personality types influences your effectiveness as a manager
- Identify specific areas in which you can strengthen, reenergize, and recalibrate your management capabilities
Lesson One: Assessing Your Full Management Potential
- Define the essential responsibilities and expectations of a manager
- Explain how your personality type influences the way you approach your managerial role
- Recognize the importance of creating the appropriate workplace environment
- Describe the critical role of communication in achieving effective management outcomes
Lesson Two: Strengthening Your Team
- Define performance management and its place in organizational strategy
- Examine the necessity of executing high-quality performance planning and the best practices that support this, including active questioning and listening skills
- Explain the role of motivation in supporting and enhancing performance management efforts
- Practice and refine feedback coaching techniques
Lesson Three: Maintaining Healthy Projects
- Distinguish between project-based work and ongoing operational activities
- Define the manager's role in project oversight and execution
- Apply techniques and skills to clearly define and scope the work
- Practice delegation techniques to manage project resources effectively
- Discuss the importance of strong communication skills in project management success
- Exercise effective meeting management to control projects successfully
Lesson Four: Building Your Leadership Endurance
- Distinguish between management responsibilities and leadership responsibilities
- Examine the various approaches and methods people use when thinking strategically
- Explain the importance of a strategic mindset to leadership success
- Determine methods to establish and maintain credibility with stakeholders
- Explore how motivating or demotivating others impacts your ability to lead effectively
- Identify the sources of power and influence that leaders can leverage
- Describe practical ways that leaders develop and expand their power and influence