The ability to become more personally effective is key in today’s fast-paced, competitive environment. This class is designed to empower participants with essential skills and insights to enhance behavior, self-accountability, professionalism, communication skills, and mindset. Participants will learn to unlock their full potential by understanding the impact of personal effectiveness in professional relationships and applying goal setting and planning to elevate personal and professional success.
Target Audience
This course is appropriate for anyone who wants to enhance their productivity and decision-making skills. The content is applicable and beneficial to anyone regardless of their career stage. If you’re committed to personal development and ready to make positive changes in your life, this course is for you.
What You'll Learn at a Glance
- Analyze ways to demonstrate effectiveness through your behavior, self-accountability, professionalism, communication skills, and mindset.
- Apply accountable practices in personal and professional situations.
- Identify your strengths, existing skills, and areas that need developing.
- Use effective language to give direction, provide feedback, and resolve conflicts productively and professionally.
- Describe the ways that personal effectiveness impacts communication with peers, direct reports, clients, and supervisors.
- Analyze steps to become more personally effective.
- Apply strategies for goal setting and planning.
Course Syllabus
Module 1: Gaining Effectiveness through Analyzing Behaviors, Accountability, Professionalism, Communication Skills, and Mindset
- Understand the role of professionalism, communication, and mindset in effectiveness
- Evaluate personal behaviors and how they impact workplace interactions
- Define and practice self-accountability and effective communication
- Develop a proactive mindset aligned with personal values
Module 2: Apply Accountability Practices in Personal and Professional Situations
- Recognize accountable behaviors across various settings
- Apply effective communication and responsibility strategies
- Create a culture of accountability in teams and organizations
- Use lead and lag measures to focus on outcomes
Module 3: Identifying Strengths, Existing Skills, and Areas that Need Developing
- Use the DiSC profile to assess personality and communication styles
- Reflect on current strengths and professional competencies
- Identify personal development areas using OPM competencies
Module 4: Using Effective Language
- Apply assertive communication styles using SBI (Situation, Behavior, Impact)
- Adapt communication to DiSC personality styles
- Resolve conflict using “I” statements and emotional intelligence techniques
Module 5: The Impact of Personal Effectiveness
- Recognize how personal style and communication affect workplace relationships
- Use head, heart, and hands strategies to influence others positively
- Leverage trust, visibility, and clear communication to enhance influence
Module 6: The Steps to Become More Personally Effective
- Set SMART goals for ongoing growth and improvement
- Identify professional development resources and learning opportunities
- Reflect on self-talk and shift to a growth-oriented mindset
Module 7: Strategies for Goal Setting and Planning
- Develop short- and long-term professional and personal goals
- Align values with desired career outcomes
- Create an action plan for continuous self-improvement
