Develop the ability to understand others’ perspectives while building resilience in the face of challenges. Learn self-compassion, recovery strategies, and how empathy drives stronger connections.
Overview
Syllabus
- Unit 1: What is Empathy?
- Showing Understanding Without Agreement
- Responding With Emotional Empathy
- Applying Empathetic Concern Through Conflict
- Unit 2: Resilience in the Moment
- Reviewing Resilience and Defense Mechanisms
- Decoding Defensive Feedback Reactions
- Coaching a Mentee on Resilience
- Unit 3: Practice Self-Compassion
- Rewriting Your Inner Narrative
- Supporting a Colleague with Common Humanity
- Treating Yourself Like a Friend
- Unit 4: Recharging for Resilience
- Checking Your Understanding
- Uncovering True Recovery
- Sharing Team Resilience Strategies