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CodeSignal

Mastering Presence and Connection

via CodeSignal

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Overview

Blend physical presence with interpersonal skill to build rapport and psychological safety. This course focuses on the non-verbal cues and active listening habits that turn a speech into a meaningful connection.

Syllabus

  • Unit 1: Understand the Impact of Body Language
    • Fill in the Blanks about Body Language
    • Decode a Leader's Body Language
    • Command the Room With Body Language
  • Unit 2: The "Eye-Smile-Camera" Connection
    • Matching Visual Presence Techniques
    • Draft Team Video Call Standards
    • Explain the Impact of Virtual Eye Contact
  • Unit 3: Linking Active Listening and Psychological Safety
    • Quiz on Active Listening Techniques
    • Map What Makes You Feel Heard
    • Listen Without Jumping to Solutions
  • Unit 4: Using Adaptive Questioning for Different Personas
    • Quiz on Adaptive Questioning Techniques
    • Crafting Discovery Questions for Client Conversations
    • Tailoring Your Pitch to Each Stakeholder

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