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University of Washington

Business English: Networking

University of Washington via Coursera

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Overview

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This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies

Syllabus

  • Introduction to Business English Communication
    • In this module, learners are introduced to the course goals, structure, and key communication skills. They will reflect on their learning goals, assess their current business English proficiency, and begin building confidence in professional introductions and networking. Learners will practice introducing themselves, keeping conversations going, ending conversations appropriately, and using vocabulary related to jobs and professional settings.
  • Introductions
    • In this module, learners build the language needed to talk about jobs, companies, and business locations. They will practice describing job responsibilities, explaining what a company does, and discussing company history and business identity. The module strengthens learners’ ability to present professional information clearly and effectively in networking situations.
  • Emails
    • This module introduces the basics of writing professional emails in English. Learners will study email structure, subject lines, greetings, closings, tone, formality, and directness. They will practice writing short business emails that are clear, polite, and appropriate for different professional contexts.
  • Meeting Arrangements on the Telephone
    • In this module, learners focus on professional telephone communication. They will practice beginning and ending calls, arranging meetings, and leaving clear messages. The module helps learners build confidence using polite, clear, and effective language for business interactions on the phone.
  • Meeting Arrangements (Email)
    • In this module, learners apply their email skills to arranging and managing meetings in writing. They will practice writing invitations, replying to invitations, making changes to plans, and sending follow-up messages. Learners will also explore the differences between professional emails and shorter text-based communication.

Taught by

Daphne Mackey and Richard Moore

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Reviews

4.2 rating, based on 4 Class Central reviews

4.7 rating at Coursera based on 3513 ratings

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  • Profile image for Maram Bén-rhouma
    Maram Bén-rhouma
    10
    Taking this course among others has helped me a lot with vocabulary, language and the assignments helped me improve a lot, like Eleanor Roosevelt:"Do one thing everyday that scares you"
  • Profile image for Leilga SF
    Leilga SF
    it's amazing, i can learn it easier more than i think, this course is very recomand for you for learning about business
  • Amirbek Boboqulov
    Very good wishes hand HHS djndhhdhdhrhs sevens usually I don't know what they were also have you have been a lot more and then they have you have been a lot more and then they have you have
  • Shaima Fatah Fatih
    English is a common language nowadays so Business as well ,
    I use to learn the paths of business English to improve my work .
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