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Trailhead

Get Started with Slack

Salesforce via Trailhead

Overview

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Learn how you and your team can be more productive with Slack.
  • Discover the basics so you can get the most out of Slack.
  • Boost productivity using recommended tools and actions in Slack.
  • Discover how Slack helps you collaborate with teammates who work different hours than you.
  • Use Slack to collaborate on projects and work productively with your team.
  • Automate everyday tasks inside and outside of Slack without writing any code.
  • Speed up communication and work more securely with people outside your company.
  • Use metrics and dashboards to gain insight into how your organization uses Slack.

Syllabus

  • Slack Basics
    • Start Conversations and Collaborate in Channels
    • Find Information and Keep Work Organized
    • Focus on What Matters to You
  • Slack Etiquette and Productivity
    • Make Slack Work for You
    • Make Slack Work for Your Team
  • Asynchronous Work with Slack
    • Share Updates and Work in Progress
    • Let Your Team Know Your Availability
    • Find the Information You Need
  • Project Management with Slack
    • Design Your Project Channel Structure
    • Work Productively in Channels
    • Streamline Your Work and Archive Project Channels
  • Business Process Automation with Slack's Workflow Builder
    • Identify Potential Workflows
    • Set Up Workflow Triggers
    • Add Steps to a Workflow
    • Design a Common Workflow
    • Manage Your Workflows
  • Slack Connect
    • Use Slack to Work with People Outside Your Organization
    • Get Familiar with Security Features
    • Discover Best Practices for Slack Connect
  • Slack Analytics
    • Translate Goals into Slack Metrics
    • Measure Adoption and Engagement
  • Slack AI
    • Get to Know Slack AI
    • Work Smarter with Slack AI
    • Integrate AI Agents with Slack

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