This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some courses have accessibility limitations and are working to address. If you require accommodation, please contact AWS Training and Certification Customer Support.
Learners will discover how Kiro CLI -- an AI-powered command-line assistant with Model Context Protocol integration -- streamlines AWS support case workflows. The course covers combining CloudWatch investigation, AWS documentation lookup, and support case creation into a single conversational interface. Through three real-world scenarios -- AWS Glue job failures, Lambda cold starts, and WAF false positives -- learners see how to eliminate manual log collection, context switching, and repetitive documentation tasks, enabling operations teams to resolve issues faster while maintaining thorough records.
