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Microsoft

Building an AI-First Organisation

Microsoft via edX

Overview

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Most organizations have already run AI pilots. Far fewer have built the operating model to scale them. Scattered experiments, unclear ownership, and weak governance create friction that slows adoption and increases risk, especially as agentic workflows and autonomous systems enter production environments. Building an AI-First Organisation provides a comprehensive, three-module roadmap for leaders who need to move from opportunistic trials to a structured, enterprise-wide AI strategy.

The first module, Strategic Alignment and Maturity Benchmarking, helps you evaluate where your organization stands today. You will apply the Agentic AI Adoption Maturity Model and the Microsoft Cloud Adoption Framework to benchmark capabilities across strategy, governance, technology, and culture. You will also learn to prioritize use cases using a structured scoring formula based on business impact, technical feasibility, and user desirability, while managing security risks for high-value users and sensitive workflows.

The second module, Operationalizing Governance and the Center of Excellence, shifts from strategy to structure. You will define the operating model, roles, and transition path for an enterprise AI Center of Excellence, and operationalize a proactive Responsible AI Risk Radar with data governance controls that mitigate operational liabilities before they reach production.

The third module, Platform Selection, Architecture, and Hands-on Automation, brings the strategy to life. You will analyze cloud infrastructure, deployment models, and grounding mechanisms for scalable multi-agent systems, then architect automated business workflows using low-code platform plans and natural language prompt environments.

The course culminates in a scaffolded Enterprise AI-First Transformation Plan spanning maturity audits, CoE charters, and low-code application architecture designs. Upon completion, you will have a tangible governance and execution blueprint ready for organizational review.

Syllabus

What will you learn

  • Evaluate organizational maturity using the Agentic AI Adoption Maturity Model and Microsoft Cloud Adoption Framework.
  • Prioritize enterprise AI use cases using structured scoring across business impact, technical feasibility, and user desirability.
  • Manage high-value user and endpoint security risks in AI adoption programs.
  • Define the operating structure, roles, and model transitions for an enterprise AI Center of Excellence.
  • Operationalize a proactive Responsible AI Risk Radar and data governance controls.
  • Analyze cloud infrastructure, deployment models, and grounding mechanisms for scalable multi-agent systems.
  • Architect automated business workflows using low-code platform plans and prompt environments.
  • Produce a comprehensive Enterprise AI-First Transformation Plan as a course capstone deliverable.

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