AI Literacy for Everyone

With the rise of generative artificial intelligence, there has been a growing demand to explore how to use these powerful tools not only in our work but also in our day-to-day lives. Generative AI Essentials: Overview and Impact introduces learners to large language models and generative AI tools, like ChatGPT. In this course, you’ll explore generative AI essentials, how to ethically use artificial intelligence, its implications for authorship, and what regulations for generative AI could look like. This course brings together University of Michigan experts on communication technology, the economy, artificial intelligence, natural language processing, architecture, and law to discuss the impacts of generative AI on our current society and its implications for the future. This course is licensed CC BY-SA 4.0 with the exclusion of the course image.

Decoding AI: A Deep Dive into AI Models and Predictions explores the significance of large datasets, demystifies generative artificial intelligence (AI), and challenges common media myths about AI. By defining key terms and exploring how systems “learn” from data, you will gain a baseline understanding of how AI works. Work to understand different critiques of AI narratives, learn to navigate conversations with precision, discern conflicts of interest, and appreciate the multidisciplinary expertise needed to shape AI's impact on society. This course provides you with the strategies and frameworks to engage in better conversation about the role of AI in your work and beyond. This is the third course in Understanding Data: Navigating Statistics, Science, and AI Specialization, in which you’ll gain a core foundation for statistical and data literacy and gain an understanding of the data we encounter in our everyday lives.

This course gives a broad overview of the impact that generative artificial intelligence (AI) could have on jobs and how it can be used to support everyday tasks. As the use of generative AI increases, organizations are finding new ways to augment their work, impacting the number and types of jobs we can expect in the future. In “Generative AI: Labor and the Future of Work,” you’ll explore how generative AI can support workers in all industries, as well as the labor that goes into developing and managing these systems. Explore what the “future of work” could mean for both employees and employers and how these systems can impact work quality, creativity, and the labor market. You’ll also look at how the global digital divide could impact tool adoption for different groups across the world. By analyzing the adoption and implementation of generative AI in the workplace, you will better understand how these tools could shift how we work together.

In this course, you’ll explore the transformative possibilities that generative AI offers to businesses. We begin by examining how generative AI is reshaping industries, automating routine tasks, and driving innovation in customer interactions and strategic insights. Through a detailed real-world case study, you will see how a large, complex business successfully implemented a generative AI solution, turning it into a valuable productivity tool. This course introduces the "See" phase of the See, Plan, Act framework. This framework is designed to help you explore each step of the implementation process, and learn how to connect generative AI with your own data to transform it from a general tool into a customized solution tailored to your specific business needs. By the end of this course, you’ll be able to identify and evaluate new opportunities where generative AI can create value for your organization, giving you the foundational knowledge to move forward with confidence in your AI strategy. This course helps lay the groundwork for the next phase: planning and executing a successful generative AI implementation in your business. This is the first course in the “Generative AI in Business,” a course series for business professionals interested in using generative AI to support, enhance, and amplify the work of their organizations.

The world's best leaders inspire adaptability in the face of uncertainty. In "Generative Leadership: Inspiring Adaptability in the AI World," you will learn how to adopt a generative leader mindset in the fast-changing world of AI-driven change. Throughout the course, you will learn about generative leadership: a form of leading that creates unique, resourceful environments where employees thrive as they embrace challenge and change. You’ll also explore the principles of generative leadership and see how they are used in real-world organizations. Based on these principles, you’ll be challenged to identify ways you can put them into practice in your organization or workplace, allowing you to think deeply about your role as a generative leader. By gaining an understanding of generative leadership and using it to create greater flexibility in your work, you’ll be better prepared to stand out as a leader and provide a space that allows people to flourish during change.