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Courage and Serendipity: Managing the Unexpected in Organizations

Aalto University via Aalto University Executive Education

Overview

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This course explores how creativity in organizations can be fostered through courage, reflection, and openness to the unexpected. It examines how creative ideas move from informal interactions to concrete action, and how factors such as power structures, fear, and psychological safety shape this process. Participants learn how organizations can create environments that support courageous questioning, meaningful reflection, and the translation of creative thinking into responsible action using both social and material tools.

Syllabus

Learning Outcomes

After completing the course, you will be able to:

  • Explain the nature of courage and and assess its role as a catalyst for change, learning, and performance in organizations
  • Analyze how fear, conformity, functional stupidity, and workplace dynamics can either enable or constrain courageous behavior and decision-making
  • Evaluate the conditions that foster courage, including psychological safety, trust, and supportive organizational cultures.
  • Apply courageous action to address challenges, influence change, and act as a gamechanger


        Content and Schedule

        You can complete the course flexibly at your own pace. The content is delivered through videos, with quizzes to check your understanding and reflection tasks to support your learning. The reflection tasks also help you connect your learning to your own field or a context that interests you.

        The course takes approximately 27 hours to complete and is equivalent to 1 ECTS. To finish the course and receive a certificate, you need to watch all videos and complete the quizzes with a minimum score of 75 percent.

        Couse Modules

        • Creativity
        • The Basics of Courage – Understanding Courage as a Critical Force for Change
        • The Paradox of Courage and (Functional) Stupidity in Organizations
        • Building the Foundations for Courage
        • Workplace Courage and Psychological Safety
        • Taking Courageous Action – Embracing the Mindset of a Gamechanger


        For Whom?

        This course is designed for individuals who want to better understand how creativity, courage, and responsible action emerge in everyday organizational life. It is particularly suitable for:

        • Professionals and practitioners who work in teams or organizations and want to understand how fear, psychological safety, and power influence creative processes
        • Managers, team leaders, and change agents interested in fostering everyday creativity, courageous action, and environments that support reflection and responsible decision-making
        • Researchers, designers, and experts who want to deepen their understanding of organizational courage, serendipity, and the role of material tools (such as sketches and prototypes) in translating ideas into action

        The course is suitable for participants from diverse organizational contexts and does not require prior knowledge of the topic.

        Taught by

        Astrid Huopalainen and Taija Turunen

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