United States Courses & Certifications

Customer Service in the Age of Generative AI

38 ratings at Coursera

Design and evaluate custom GPT chatbots for customer service: build a chatbot framework, study the Vibe Kayaks example, and deliver personalized customer support messages.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Human Excellence in the AI Age, Part 1: A Soft Skills Course

43 ratings at Coursera

Become a highly adaptive learner for the AI age: manage ego and fear, and quiet mind and body through meditation, mindfulness, and coherent breathing.

• Coursera
• 3 weeks, 1 hour a week
• Self-Paced
• Paid Course

Queering Identities: LGBTQ+ Sexuality and Gender Identity

729 ratings at Coursera

Explore LGBTQ+ history, terminology, and queer theory: examine gender and sex as social constructs and apply a queer framework to bathrooms, religion, parenting, and sex education.

• Coursera
• 6 weeks, 3 hours a week
• Self-Paced
• Paid Course

What is Palliative Care?

306 ratings at Coursera

Learn to recognize the many causes of suffering, communicate with patients and families using SNAP and active listening, examine your own values, and conduct whole person assessments.

• Coursera
• 5 weeks, 3 hours a week
• Self-Paced
• Paid Course

Strategic Planning and Execution

916 ratings at Coursera

Learn the pillars of strategy execution — analysis, formulation, implementation — using hypothesis testing, data-driven decisions, governance, and Scott Snell's 4A model of alignment, ability, agility, architecture.

• Coursera
• 4 weeks, 3 hours a week
• Self-Paced
• Paid Course

The Language of Design: Form and Meaning

908 ratings at Coursera

Recall and explain a lexicon of key terms relating to form, meaning, and audience, and apply them successfully within an appraisal of graphic design.

• Coursera
• 5 weeks, 2 hours a week
• Self-Paced
• Paid Course

English Communication for Tech Professionals

84 ratings at Coursera

Build professional English for tech workplaces: tech vocabulary, grammar from tenses to conditionals, email and meeting templates, a resume and LinkedIn profile, plus interview practice.

• Coursera
• 12 weeks, 6 hours a week
• Self-Paced
• Paid Course

Lesson Planning with the ELL in Mind

203 ratings at Coursera

Design lesson plans for English language learners: assess needs with BICS and CALP, write language objectives aligned to standards, and adapt materials with graphic organizers and language frames.

• Coursera
• 6 weeks, 3 hours a week
• Self-Paced
• Paid Course

Introduction to Materials Science

241 ratings at Coursera

Explore how bonding and structure set material properties: materials selection, materials families, atomic structure, the periodic table, crystal structures, and directions in unit cells.

• Coursera
• 6 weeks, 5 hours a week
• Self-Paced
• Paid Course

Prototyping

24 ratings at Coursera

In this short course, you will learn the what, why, and how of prototyping. After the course, you will be familiar with how to create prototypes, why to use them, and what tools are available to create them.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

Haz Crecer Tu Negocio con Goldman Sachs 10,000 Women

6 ratings

Identifica una oportunidad viable de crecimiento y comienza a convertirla en un plan estratégico y táctico para guiar la expansión de tu empresa.

• Coursera
• 3 hours 49 minutes
• Self-Paced
• Free Online Course

Chino básico: Los viajes de negocios

49 ratings at Coursera

Aprende frases y vocabulario básicos en chino para desenvolverte en aeropuertos, hoteles, restaurantes y mercados durante viajes de negocios a China.

• Coursera
• 7 weeks, 4 hours a week
• Self-Paced
• Paid Course

Gmail

10 ratings

Compose, reply to and organize email in Gmail: apply labels, manage contacts and groups, build signatures, templates and vacation replies, and automate with filters and advanced search.

• Google Skills
• 7 hours 15 minutes
• Self-Paced
• Free Online Course

Career Certificate

Chino básico: Lenguaje y cultura empresarial

515 ratings at Coursera

Aprende chino básico para conversaciones cotidianas, viajes de negocios y etiqueta social, incorporando aspectos de la cultura empresarial china.

• Coursera
• 8 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses

Career Certificate

Data Science at Scale

926 ratings at Coursera

Work with scalable SQL and NoSQL data management, data mining algorithms, predictive models, and visualization, then apply it all in a capstone data science project.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses