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5:50 The SRE Mindset: Curiosity, Collaboration, and Failure as Signal.
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Classroom Contents
Why Your 'Reliable' System Will Fail
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- 1 0:00 The Rilke Question: Why you must live the questions now.
- 2 1:15 Reliability is NOT Just Availability: The 7 dimensions of reliability Latency, Throughput, Fidelity, etc..
- 3 3:05 Quiz: Is Your Outage an Existential Crisis? The Customer Perspective.
- 4 5:50 The SRE Mindset: Curiosity, Collaboration, and Failure as Signal.
- 5 8:10 The Myth of Root Cause: Why single-cause thinking fails in complex systems.
- 6 10:35 Stop Doing the 5 Whys: Why this common technique is terrible.
- 7 12:15 4 Post-Incident Review Traps Human Error, Counterfactual Reasoning, etc..
- 8 16:00 The 5 Stages of SRE: From Firefighting to Partnering.
- 9 18:40 How to Sell Reliability Internally and what not to claim.
- 10 21:00 The Conservation of Toil: Are you trading toil for complexity?
- 11 23:00 Resilience is a Verb: Why your "resilient" architecture is just fault tolerant.
