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The art of listening
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Classroom Contents
What Did You Just Say To Me?
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- 1 Intro
- 2 About Jerry
- 3 A good reason
- 4 I suck at communicating
- 5 I fixed it
- 6 Coursera
- 7 Books
- 8 Practice
- 9 Public Speaking
- 10 Communication Skills
- 11 The Meat of Todays Talk
- 12 Clear Technical Communications
- 13 Nobody wants to feel dumb
- 14 The one step rule
- 15 To question rule
- 16 Bring notes
- 17 Body language
- 18 Think about your toes
- 19 The belt buckle rule
- 20 The folded arms rule
- 21 The art of listening
- 22 Being active listeners
- 23 The 2second rule
- 24 People want to tell you stuff
- 25 Patience
- 26 Enthusiasm
- 27 Map out conversations
- 28 Organic conversations
- 29 I statements
- 30 Focus on your tone
- 31 When to start important conversations
- 32 Concise communications
- 33 Recap
- 34 Declutter your conversations
- 35 Feel your toes
- 36 Aim your naughty parts
- 37 I statements are important
- 38 Contact information