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01:10 - The power of voice AI for businesses
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Classroom Contents
Use Cases for Deploying Voice Agents in SMB and Enterprise
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- 1 00:00 - Introduction
- 2 01:10 - The power of voice AI for businesses
- 3 03:05 - Four core Voice Agent solutions
- 4 05:10 - Welcome & guest introduction
- 5 06:08 - Connecting voice AI to backend systems
- 6 09:20 - Use cases: Voice agents in different industries
- 7 11:27 - Lead qualification and reactivation explained
- 8 14:00 - Adding value with lead reactivation
- 9 16:06 - Customer support automation with voice AI
- 10 18:00 - The art of prompt engineering
- 11 21:00 - Markdown and structuring prompts for AI
- 12 24:00 - JSON vs Markdown in AI prompts
- 13 26:45 - Voice AI for small businesses and after-hours calls
- 14 29:00 - ROI and value of voice AI solutions
- 15 32:00 - Employee happiness and human error reduction
- 16 35:00 - AI evaluation and ongoing improvement
- 17 38:00 - Reporting and dashboards for voice AI performance
- 18 41:00 - Sales training and AI-driven analysis
