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Intro
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Classroom Contents
Let's Make It Easy
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- 1 Intro
- 2 My first job
- 3 Tiny improvements habit
- 4 Exercise: What makes things difficult?
- 5 Problems vs symptoms
- 6 The misplaced focus of management
- 7 Beliefs and biases
- 8 Thinking fast and slow - Daniel Kahnemann
- 9 Systems and domains
- 10 The systems bible - John Gall
- 11 Domains
- 12 Summary - practical stuff
