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00:00 Introduction & Tutorial Overview | Build a Product Support AI Agent in Python
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Classroom Contents
Building an AI Customer Support Agent for Amazon with Python and RAG
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- 1 00:00 Introduction & Tutorial Overview | Build a Product Support AI Agent in Python
- 2 00:41 Example Use Case: Amazon Customer Support AI Integration
- 3 01:38 What Are AI Agents? | AI Automation & Customer Service Explained
- 4 02:22 Preparing the Amazon Policy Documents for AI RAG Search
- 5 03:02 Building the AI Agent in Python with OpenAI API
- 6 04:20 Tool #1: Email Support Automation Tool in Python
- 7 05:16 Tool #2: Amazon Policy Query Tool with Vectorized AI
- 8 06:09 Live Demo: AI Handles Product Return Request in 30 Days
- 9 07:26 Sending an Email to Amazon Support Automatically
- 10 08:06 Improving the AI Agent with Extra Tools for Better Service
- 11 09:34 Live Demo: AI Responds to Product Return After Warranty
- 12 10:36 Escalating Customer Request to Reseller via AI
- 13 12:05 Final AI Email Improvement & Confirmation Workflow
