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00:00 – The moment before you speak is where leadership begins
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Classroom Contents
How to Stay Calm in Difficult Conversations - Even When You're Triggered
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- 1 00:00 – The moment before you speak is where leadership begins
- 2 01:30 – Can people really change how they communicate? Yes.
- 3 03:00 – Two types of people: aware of communication struggles—and unaware
- 4 04:00 – Damon's take: poor communication quietly stalls careers
- 5 05:30 – Cynthia’s story: 13 years avoiding one key conversation
- 6 07:30 – Fear, survival, and the ripple effect of not speaking up
- 7 09:00 – Meditation and Buddhism: Cynthia’s unexpected entry point
- 8 11:00 – From Right Speech to real-world practice
- 9 13:00 – Why “in the moment” strategies matter mout
- 10 14:30 – Introducing the SOFTEN Method
- 11 16:00 – Sensation: tuning into your body before your words
- 12 18:00 – Owning discomfort and calming your nervous system
- 13 20:00 – The subtle power of tactile strategies no one will notice
- 14 22:00 – Can one person change the tone of a conversation? Yes.
- 15 24:00 – Tactile tools for leaders: finger tapping, grounding, pressure points
- 16 26:00 – Rewriting your inner voice to change how you lead
- 17 28:00 – Team case study: how communication training shifted dynamics
- 18 30:00 – Why leaders must do the work—not just their teams
- 19 32:00 – Meditation for communicators even if you “suck” at it
- 20 34:00 – The real practice: noticing, returning, and being kind
- 21 36:00 – Resetting after a tough conversation so you’re fully present
- 22 38:00 – Communication in sales: when excitement gets in the way
- 23 40:00 – Slow down. One person can shift the whole vibe
- 24 42:00 – Why human connection and adaptability matter more than ever
- 25 44:00 – Cynthia’s hope: thriving relationships and better day-to-days
- 26 45:00 – Final takeaway: Attention follows intention. Practice is the path.
