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00:00 Intro
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Classroom Contents
How to Build an AI Customer Support Agent with Make.com
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- 1 00:00 Intro
- 2 01:49 Starting to build in Make.com
- 3 03:48 Authenticating the Zendesk API call
- 4 05:00 Parsing the API response
- 5 11:04 Building out the public reply flow
- 6 18:32 Building out the internal note flow
- 7 22:17 Building out the solved ticket flow
- 8 27:36 Integrating Zendesk with Make.com
- 9 30:04 Testing out the AI customer support agent
- 10 30:37 Outro
