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0:00 - Overview: Digital Technology Transforming Customer Experiences
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Classroom Contents
Envision Global Innovation at Scale - Smart Eyewear and Connected Retail - BRKSP491
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- 1 0:00 - Overview: Digital Technology Transforming Customer Experiences
- 2 00:01:20 - EssilorLuxottica Company Overview and Global Reach
- 3 00:04:23 - Core Features: Beamforming and AI-Driven Hearing Enhancement
- 4 00:07:28 - Customers experience 'wow effect' with new smart glasses
- 5 00:09:48 - Customer satisfaction and real-world impact of Nuance Audio glasses
- 6 00:10:13 - Transition to TeamViewer and Microsoft partnership discussion
- 7 00:16:23 - Customer and employee experiences with managed store technology
- 8 00:19:19 - Build, buy, or partner—approach to technology collaboration
- 9 00:20:22 - Value of collaboration between SLR Luxottica and partners
