Driving Product-led Growth with Customer.io - Insights from Founder and CEO Colin Nederkroon

Driving Product-led Growth with Customer.io - Insights from Founder and CEO Colin Nederkroon

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How Colin got into product management and early experiences

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1 of 9

How Colin got into product management and early experiences

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Driving Product-led Growth with Customer.io - Insights from Founder and CEO Colin Nederkroon

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  1. 1 How Colin got into product management and early experiences
  2. 2 Becoming head of product at DevPost fka ChallengePost
  3. 3 “We were so naive that we just did, we did it.” – Founding Customer.io
  4. 4 Onboarding and more ways companies use customer.io
  5. 5 Why you shouldn’t optimize your onboarding too early
  6. 6 Challenges at customer.io today and their emerging multi-product strategy
  7. 7 AI vs. rules engines; and how Customer.io is using AI now and experimenting
  8. 8 Why triggering a notification when a user has not done something is so much harder than if they have
  9. 9 Infrastructure and constant scaling – one of customer.io’s biggest challenges

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