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Introduction to the Workshop & Sales Agent Concept
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Classroom Contents
Build a Real-Time AI Sales Agent
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- 1 Introduction to the Workshop & Sales Agent Concept
- 2 Workshop Benefits & Starter Code
- 3 Introduction to Cerebras and its Hardware
- 4 Cerebras Hardware Innovations Memory Bandwidth
- 5 Software Innovations Speculative Decoding
- 6 Recap of Hardware and Software Optimizations
- 7 The Power of Voice Agents in Customer Interaction
- 8 Key Capabilities of Voice Agents
- 9 Applications of Voice Agents Customer Service, Sales, Tech Support
- 10 Inside a Voice Agent: Breaking Down the Conversation
- 11 Phase 1: Listening Speech to Text & End of Utterance Detection
- 12 Phase 2: Thinking Large Language Model & Context Pulling
- 13 Phase 3: Speaking Text to Speech & Real-time Responses
- 14 LiveKit Agent SDK for Orchestration
- 15 Installing Necessary Packages LiveKit, Cartesia, OpenAI
- 16 Cerebras Speed Comparison
- 17 Installing LiveKit CLI Optional
- 18 Understanding LiveKit and WebRTC
- 19 LiveKit Applications Meetings, Call Centers, Websites
- 20 Integrating Cerebras, LiveKit, and Cartesia
- 21 Step 2: Teaching the AI Sales Agent about the Business
- 22 Minimizing Hallucinations with Custom Context
- 23 Loading Business Information Pricing, Product Descriptions, Objections
- 24 Structured Format for AI Context
- 25 Step 3: Creating the Sales Agent Code Walkthrough
- 26 Implementing the Sales Agent Class Prompting, Context, Initialization
- 27 Defining the on_enter Method for Conversation Start
- 28 Step 4: Launching and Running the Agent
- 29 Expanding the Sales Agent: Multi-Agent Systems
- 30 Types of Specialized Agents Greeting, Sales, Technical, Pricing
- 31 Agent Handoff in Multi-Agent Systems
- 32 Adding Tool Calling
- 33 Conclusion & Q&A
