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Classroom Contents
Next Gen Incident Management - Building out a Modern Incident Management Capability
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- 1 Intro
- 2 John McDonald
- 3 Summary
- 4 ESG Study
- 5 Anatomy of a Breach
- 6 Autopsy
- 7 Technical Geeks
- 8 Three Components
- 9 What is an Incident
- 10 Sim Systems
- 11 People Expertise
- 12 Roles
- 13 Who needs to be involved
- 14 Example
- 15 Supporting Technologies
- 16 Structure Context
- 17 Infrastructure Context
- 18 High Availability
- 19 Backup and Recovery
- 20 Questions
