Palliative Care Courses

Credential

AI for Customer care

Discover how to transform customer care with AI through hands-on training, from basic awareness to building custom AI-powered solutions and automated workflows.

• Coursera
• 8 weeks, 2 hours/week
• Self-Paced
• Paid Course
• 3 courses

Comfort & Care: Pain, Nutrition, Hydration Assessments

Master essential patient assessment skills for hydration, nutrition, and pain management while developing compassionate communication techniques to enhance comfort and dignity in care.

• Coursera
• 1 hour 26 minutes
• Self-Paced
• Paid Course

Infection Prevention & Wound Care: Clean Practice Essentials

Master essential infection prevention techniques and wound care fundamentals through hands-on training with PPE, hand hygiene, waste handling, and dressing application skills.

• Coursera
• 2 hours 6 minutes
• Self-Paced
• Paid Course

Cinematic Health

Job Demand, Essential Technical Skills, & Dementia Care

Explore the caregiving career landscape, essential CNA technical skills, and specialized dementia care approaches while gaining practical insights through patient case studies like Frank, Stuart, and Martha.

• Coursera
• 6 hours 30 minutes
• Self-Paced
• Paid Course

AI agents and creator tools for customer care professionals

Master AI agent creation and no-code tools to build custom workflows that automate customer care tasks and boost team productivity.

• Coursera
• 4 hours 14 minutes
• Self-Paced
• Paid Course

Introduction to AI for customer care professionals

Discover how AI transforms customer care through hands-on practice with tools, risk management, and real-world applications to enhance your professional skills.

• Coursera
• 6 hours 9 minutes
• Self-Paced
• Paid Course

Practical AI and prompting for customer care professionals

Master AI-driven customer care through hands-on practice with job-specific use cases, effective prompting techniques, and personalized AI solution design for enhanced customer satisfaction.

• Coursera
• 10 hours 28 minutes
• Self-Paced
• Paid Course

Coursera

Coordinate Patient Care: Referrals and Follow-ups

Master systematic referral management and follow-up protocols to bridge primary care and specialists, reducing patient wait times and ensuring seamless care coordination.

• Coursera
• 1 hour 53 minutes
• Self-Paced
• Paid Course

Packt

The Employee Self-Care Guide

Discover practical self-care strategies to boost well-being, manage stress, build resilience, and align personal values with professional goals for meaningful work-life balance.

• Coursera
• 5 hours 25 minutes
• Self-Paced
• Paid Course

MedCerts

Patient Care Technician Essentials

Master essential patient care skills including vital signs, safety protocols, positioning techniques, and professional communication to excel as a healthcare team member.

• Coursera
• 15 hours 49 minutes
• Self-Paced
• Paid Course

Google Cloud Customer Care Fundamentals

Learn how to navigate Google Cloud Customer Care from start to finish, so you can resolve issues quickly and confidently.

• edX
• 2 hours
• Self-Paced
• Free Online Course (Audit)

MedCerts Credential

Patient Care Technician Fundamentals

1244 ratings at Coursera

Master essential healthcare skills, medical terminology, and professional conduct to confidently support patients in entry-level healthcare roles.

• Coursera
• 12 weeks, 3 hours/week
• Self-Paced
• Paid Course
• 2 courses

Lead and manage change in health and social care

13 ratings at OpenLearn

Change is everywhere in health and social care work and can evoke a variety of emotions, from excitement and eager anticipation, to fear and outright hostility. In this free course, How to manage ...

• OpenLearn
• 7 hours
• Self-Paced
• Free Certificate

Introducing relational care

3 ratings at OpenLearn

Explore relational care in older adult care settings. Learn key principles, benefits, and practical applications using a research-based toolkit. Enhance care quality for older adults and caregivers.

• OpenLearn
• 4 hours
• Self-Paced
• Free Certificate

National Scleroderma Foundation

Taking Care of the Caregiver: Survival and Self-Care Techniques

4 ratings

Learn survival and self-care techniques for caregivers, including burnout prevention, advocacy, and finding support. Discover practical tools and strategies to maintain well-being while caring for others.

• YouTube
• 54 minutes
• Self-Paced
• Free Video