Socio-technical Systems Courses and Certifications

AI Audits and Autonomy in Sociotechnical Systems

Explore how sociotechnical systems are shaped by invisible governance structures, and learn methods to uncover these mechanisms, understand the illusion of control, and amplify silenced voices to reshape our relationship with technology.

• YouTube
• 1 hour 5 minutes
• Self-Paced
• Free Video

NPTEL;  IIT Delhi

Organization of Engineering Systems and Human Resources Management

Explore organizational structures, systems thinking, and human resource management in engineering contexts. Learn about efficiency, team development, motivation, and industrial relations.

• YouTube
• 1 day 6 hours
• Self-Paced
• Free Video

Co-Ordination - On Time Between Worlds

1 rating

Panel discussion exploring complex time, interplanetary life, and social-technical systems. Experts examine time-scales, collaboration methods, and sustaining life beyond Earth, considering diverse perspectives on time's nature and impact.

• YouTube
• 1 hour 27 minutes
• Self-Paced
• Free Video

Strange Loop Conference

Remember When We Broke the Internet

Exploring unexpected incidents in open source history, their impact on technology, and the complexity of open source ecosystems as sociotechnical systems.

• YouTube
• 38 minutes
• Self-Paced
• Conference Talk

Alan Turing Institute

Turing Lecture - AI Through the Looking Glass

AI's societal impact: opportunities, challenges, and ethical considerations. Explores job automation, socio-technical approaches, and UK's positioning in AI evolution. Emphasizes unexpected outcomes and the need for diverse perspectives.

• YouTube
• 1 hour 30 minutes
• Self-Paced
• Free Video

USENIX

Tales from the VOID - The Scary Truth about Incident Metrics

Challenges industry-standard incident metrics, proposing alternative approaches for better system resilience. Explores VOID database insights to improve incident response and organizational learning.

• YouTube
• 27 minutes
• Self-Paced
• Conference Talk

USENIX

Are We Getting Better Yet? - Progress Toward Safer Operations

Exploring progress in safer operations, this talk delves into effective incident analysis, organizational learning, and strategic investments for improved reliability and team well-being.

• YouTube
• 41 minutes
• Self-Paced
• Conference Talk

USENIX

Complexity - The Crucial Ingredient in Your Kitchen

Explore how software engineering can learn from NASA's Challenger incident, drawing parallels to modern reliability challenges and navigating complexity in system architecture.

• YouTube
• 29 minutes
• Self-Paced
• Conference Talk

USENIX

What SRE Could Be - Systems Reliability Engineering

Explore the evolution of Site Reliability Engineering (SRE) and its potential future as a systems thinking-based discipline for managing complex software production environments.

• YouTube
• 49 minutes
• Self-Paced
• Conference Talk

GOTO Conferences

More Buzzwords Won't Help - The Long History of DevOps Failures

Exploring sociotechnical systems theory and its relevance to DevOps, this talk highlights recurring patterns in organizational performance and the importance of aligning technology with human factors.

• YouTube
• 35 minutes
• Self-Paced
• Conference Talk

Black Hat

Hacking Ten Million Useful Idiots - Online Propaganda as a Socio-Technical Security Project

Explore how online propaganda exploits socio-technical systems through data science, psychology, and security principles to influence millions of users.

• YouTube
• 51 minutes
• Self-Paced
• Conference Talk

Strange Loop Conference

Fight AI Bias With Bias

Explore techniques to de-bias datasets and build fair, equitable AI systems. Learn how to address biases, increase trust, and promote responsible AI practices for improved adoption and safety.

• YouTube
• 47 minutes
• Self-Paced
• Conference Talk

NDC Conferences

You Keep Using That Word - Asynchronous and Interprocess Comms

Explore the complexities of asynchronous communication in distributed systems, debunking misconceptions and examining various interpretations to enhance understanding of inter-process communication.

• YouTube
• 52 minutes
• Self-Paced
• Conference Talk

NDC Conferences

Good Fences Make Good Neighbors

Explore modularity in software design through a systems thinking approach, emphasizing holistic problem-solving and sustainable solutions for complex sociotechnical systems.

• YouTube
• 59 minutes
• Self-Paced
• Conference Talk

GOTO Conferences

You Keep Using That Word: Asynchronous in Distributed Systems

Exploring the nuanced meanings of "asynchronous" in distributed systems, this talk clarifies misconceptions and examines various communication approaches for effective cloud-native architecture.

• YouTube
• 47 minutes
• Self-Paced
• Free Video