Samsung Courses

Samsung Customer Care Essentials

10 ratings at Coursera

Learn the basics of Samsung Care: troubleshoot Galaxy devices for Level 1 support, handle customer check-in and check-out, and prep devices for repair intake.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Samsung Mobile Repair Essentials

10 ratings at Coursera

Learn to repair Samsung mobile devices: set up a repair bench, follow ESD protocol, identify internal components, troubleshoot symptoms, and run water resistance testing.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Designing a Future Where Learning is a Lifestyle

85 ratings at FutureLearn

Learn about Design Thinking with Samsung and discover how we can use tech to help redesign the future of education.

• FutureLearn
• 2 weeks, 3 hours a week
• No Longer Offered
• Free Certificate

Designing for a Sustainable Future

78 ratings at FutureLearn

Become a sustainable tech innovator and learn about Design Thinking with Samsung to bring your sustainable tech solutions to life

• FutureLearn
• 2 weeks, 2 hours a week
• No Longer Offered
• Free Certificate

Designing for a Diverse and Inclusive Future

50 ratings at FutureLearn

Explore the latest in Diversity, Equality and Inclusivity with Samsung and use empathetic Design Thinking to shape the future.

• FutureLearn
• 2 weeks, 2 hours a week
• No Longer Offered
• Free Certificate

Designing for a Future Where No One Feels Socially Isolated

27 ratings at FutureLearn

Discover the empathetic Design Thinking process with Samsung, to help imagine a future where social isolation is minimised.

• FutureLearn
• 2 weeks, 2 hours a week
• No Longer Offered
• Free Certificate