What is Developer Empathy?

This course examines empathy in software development teams and how developers and engineering leaders can build psychological safety through feedback, team norms, support, pairing, and meeting practices.

Syllabus

Intro
Humility
Who am I
Identity
Psychological Safety
Empathy vs Sympathy
Acceptance
Gain or Lose
Without Empathy
In Practice
What does support look like
How can you encourage developer empathy
What can engineering leaders do
Dont ignore the world
Empathy team norms
Rethinking meetings
Growth mindset
Define your working style
Commit to feedback
Model Daring Leadership
Building in Joy
Why Empathy Matters
Developer Daily Practices
Test Coverage
Review Your Own PRs
Asking for Help
Pairing
Higher Level Practices
Define Your Needs
Challenge Your Assumptions
Remote Can Become Lonely
Pairing With Better Developers