Overview
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Learn to build production-ready AI voice agents through a practical case study of developing a system that conducts hundreds of consulting-style research interviews, transforming what once required hours of consultant time and weeks of scheduling into a single-day process. Explore the real-world challenges beyond proof of concept, including managing AI hallucinations, designing meaningful evaluation metrics, determining optimal human-AI handoff points, and troubleshooting unexpected behaviors like language switching. Gain a practical, no-nonsense playbook for successfully deploying voice agents in production environments, moving past the hype to understand what actually works in real-world applications.
Syllabus
Voice Agents: the good, the bad, and the ugly
Taught by
AI Engineer