Two Sides of the Platform Coin - Operator's and Customer's Voices

Explore the dual perspectives of platform engineering through this 26-minute conference talk that examines both the operator's and customer's viewpoints in building effective platforms. Learn from Ahmed Bebars' experience architecting platforms with open-source tools like Kubernetes from the operator side, while gaining insights from Sarah Duncan's customer perspective on using platforms to drive business outcomes. Discover how effective platform engineering transcends mere tooling to create shared foundations between platform creators and users. Understand the critical importance of collaboration, feedback loops, and adopting a product mindset to foster platform adoption and deliver measurable results. Examine how standardization, open-source solutions, and continuous iteration contribute to building scalable platforms that empower development teams and accelerate product delivery. Gain practical strategies for aligning operator and user needs, enhancing platform usability, and comprehending the broader organizational impact of platform engineering initiatives.